Helix ALM - a great tool for traceability!
Updated November 04, 2022

Helix ALM - a great tool for traceability!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Helix ALM

My organization uses HelixALM to manage and track our hardware/software bugs, along with our requirements (user needs and design inputs), risk management documentation (FMEAs) and verification/validation testing. The software is mainly used by the R&D and Quality departments. HelixALM addresses the business problems of maintaining traceability for design controls and effectively managing the bug tracking process.

Pros

  • Traceability for design controls.
  • Managing workflow of bugs/issues.
  • Maintaining risk management information.

Cons

  • Better integration with electronic document control systems like Arena PLM.
  • Easier setup in the back end (customization is available but the interface is not intuitive).
  • Traceability
  • Running tests
  • Tracking bugs
  • Improved management of requirements, risks and bugs to make sure they don't get lost in emails or long documents.
The other tools that we evaluated did not have all of the capabilities and customization that Helix ALM had to offer and therefore we decided to select Helix ALM.

Do you think Helix ALM delivers good value for the price?

Yes

Are you happy with Helix ALM's feature set?

Yes

Did Helix ALM live up to sales and marketing promises?

Yes

Did implementation of Helix ALM go as expected?

Yes

Would you buy Helix ALM again?

Yes

Helix ALM is very well suited for maintaining traceability between user needs, requirements and tests for medical device design controls. It allows users to customize the reports to create a traceability matrix or any other reports that are needed. It is also a good program for tracking issues and bugs and for storing/linking verification and validation test protocols and reports.

Using Helix ALM

15 - Engineering and quality are the main departments that use Helix

Helix ALM Support

The support from Perforce has been extensive and allowed us to customize the setup of Helix ALM specific to our needs. They also hosted training sessions for our users and administrators and provided us with troubleshooting help during initial setup.

Comments

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