Helix ALM - a great tool for traceability!
March 12, 2020

Helix ALM - a great tool for traceability!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Helix ALM (formerly TestTrack)

My organization uses HelixALM to manage and track our hardware/software bugs, along with our requirements (user needs and design inputs), risk management documentation (FMEAs) and verification/validation testing. The software is mainly used by the R&D and Quality departments. HelixALM addresses the business problems of maintaining traceability for design controls and effectively managing the bug tracking process.
  • Traceability for design controls.
  • Managing workflow of bugs/issues.
  • Maintaining risk management information.
  • Better integration with electronic document control systems like Arena PLM.
  • Easier setup in the back end (customization is available but the interface is not intuitive).
  • Improved management of requirements, risks and bugs to make sure they don't get lost in emails or long documents.
The other tools that we evaluated did not have all of the capabilities and customization that Helix ALM had to offer and therefore we decided to select Helix ALM.
The support from Perforce has been extensive and allowed us to customize the setup of Helix ALM specific to our needs. They also hosted training sessions for our users and administrators and provided us with troubleshooting help during initial setup.

Do you think Helix ALM (formerly TestTrack) delivers good value for the price?

Yes

Are you happy with Helix ALM (formerly TestTrack)'s feature set?

Yes

Did Helix ALM (formerly TestTrack) live up to sales and marketing promises?

Yes

Did implementation of Helix ALM (formerly TestTrack) go as expected?

Yes

Would you buy Helix ALM (formerly TestTrack) again?

Yes

Helix ALM is very well suited for maintaining traceability between user needs, requirements and tests for medical device design controls. It allows users to customize the reports to create a traceability matrix or any other reports that are needed. It is also a good program for tracking issues and bugs and for storing/linking verification and validation test protocols and reports.