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Assembled vs. Manhattan Active Customer Engagement

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Assembled
Score 7.8 out of 10
N/A
Assembled aims to transform and elevate customer support. Their workforce management platform helps teams solve forecasting, scheduling, and analytics in order to provide great experiences for their customers. Their customers include support teams like Stripe, GoFundMe, Harry’s, and Looker. Forecasting Assembled automatically forecasts support volume and translate it into the right staffing plan. In an environment where customers have many ways to…
$15
per month per agent
Manhattan Active Customer Engagement
Score 8.0 out of 10
N/A
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
Pricing
AssembledManhattan Active Customer Engagement
Editions & Modules
Core
$15
per month per agent
Pro
$35
per month per agent
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
AssembledManhattan Active Customer Engagement
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
AssembledManhattan Active Customer Engagement
Small Businesses
When I Work
When I Work
Score 5.8 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
Hubstaff
Hubstaff
Score 9.4 out of 10
Verint Community
Verint Community
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AssembledManhattan Active Customer Engagement
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
AssembledManhattan Active Customer Engagement
Likelihood to Recommend
Assembled Inc
No answers on this topic
Manhattan Associates
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
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Pros
Assembled Inc
No answers on this topic
Manhattan Associates
  • Permanently Adaptive.
  • Seamlessly Integrated.
  • Greater Visibility.
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Anonymous
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Cons
Assembled Inc
No answers on this topic
Manhattan Associates
  • User Interface.
  • Data Security.
  • API's
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Alternatives Considered
Assembled Inc
No answers on this topic
Manhattan Associates
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
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Return on Investment
Assembled Inc
No answers on this topic
Manhattan Associates
  • Implementation of the whole supply chain and fulfilment.
  • Better Data Management.
  • Effective use of configurations.
Verified User
Anonymous
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ScreenShots