Avail vs. CoStar Real Estate Manager

We are a very small real estate investing company, and Avail has been great for us. I love that it automates most of the things most landlords don't like to do and makes sure we don't forget to do anything.

Incentivized

Gen-Y and younger will have no problem learning how to use CoStar but its not very intuitive for the older generations (they have to hunt and peck for what they are looking for and have no idea how to manipulate the reporting features)

Incentivized

• Rent collecting
• Distributing listing to multiple sites
• Tenant screening

Incentivized

• Nothing
• Charging my card
• Nothing

• UI can take a little while to get used to

Incentivized

• In our market (Portland, OR), not enough users implement the tools that could make CoStar so much better. For example, I specialize in medical but brokers and owners don't take the time to mark medical as an approved use in their buildings so I have to search much longer and cross-reference the data by contacting the brokers directly.
• I find it really annoying that when I download documents CoStar doesn't use smart technology to automatically name my files. It is especially irritating since every piece of marketing we post to CoStar has a relevant file name yet when we download the same file we have to rename it.

Incentivized

We've had to contact them twice with questions, and they have been extremely fast and helpful in their responses.

Incentivized

There is literally not one good thing that I can say about CoStar. They charge my card $450/month because I signed a one-year contract. They provide very little data and properties and most of the time it is inaccurate. Their customer service is atrocious. They overpromise, underdeliver. STAY away from using Costar!

• Rent collected on time
• Tenants found quickly and easily screened

Incentivized

• Since CoStar has linked with LoopNet we have had fewer bad data calls. By which I mean old data from LoopNet that was available to the general public is now more regularly updated through CoStar so we have less confusion with our clients.

Incentivized