Awaken Intelligence

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Awaken Intelligence
Score 7.3 out of 10
Mid-Size Companies (51-1,000 employees)
Awaken Intelligence, now part of Capacity, helps contact center leaders use conversational intelligence data to inform operations and guide their frontline agents.N/A
Pricing
Awaken Intelligence
Editions & Modules
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Offerings
Pricing Offerings
Awaken Intelligence
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional Details
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User Ratings
Awaken Intelligence
Likelihood to Recommend
9.0
(1 ratings)
User Testimonials
Awaken Intelligence
Likelihood to Recommend
Capacity
With a diverse or complex use of calls to guide or promote our product to end user, the need to share best practices / promote them, and to guide the agent towards the conversation (stress-free) is important. That's where Awaken Intelligence can help most. Cost-effectiveness of this solution may come into question with businesses that outsource or simplify too much their customer center roles
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ScreenShots

Awaken Intelligence Screenshots

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