Azure AI Search vs. IBM Watson Explorer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure AI Search
Score 8.9 out of 10
N/A
Azure AI Search (formerly Azure Cognitive Search) is enterprise search as a service, from Microsoft.
$0.10
Per Hour
IBM Watson Explorer
Score 8.4 out of 10
N/A
IBM Watson Explorer supports enterprise search with unstructured data analysis, machine learning, and content analysis to improve decision-making, support customer service or serve other business needs.N/A
Pricing
Azure AI SearchIBM Watson Explorer
Editions & Modules
Basic
$0.101
Per Hour
Standard S1
$0.336
Per Hour
Standard S2
$1.344
Per Hour
Standard S3
$2.688
Per Hour
No answers on this topic
Offerings
Pricing Offerings
Azure AI SearchIBM Watson Explorer
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Azure AI SearchIBM Watson Explorer
Best Alternatives
Azure AI SearchIBM Watson Explorer
Small Businesses
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.6 out of 10
Guru
Guru
Score 9.6 out of 10
Enterprises
Guru
Guru
Score 9.6 out of 10
Guru
Guru
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure AI SearchIBM Watson Explorer
Likelihood to Recommend
7.0
(3 ratings)
9.0
(1 ratings)
User Testimonials
Azure AI SearchIBM Watson Explorer
Likelihood to Recommend
Microsoft
It's very useful when used with large file systems, once the models index the files good enough, the suggestions are very impressive and produce grounded answers. Since it can natively work with blob storage the requirement for pre-processing the data is eliminated i.e. the data can be searched in its raw form, this makes Azure AI Search a very powerful tool when used with Azure Stack.
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IBM
The Watson Explorer is great because it potentially replaces a meriad of other low-level analytics products that we would need to use for data analytics and data mining. WEX isn't really suitable much beyond doing text and data analytics and performing machine learning, so if your team doesn't really have a use-case that fits all of these categories, it is worth looking at an alternative.
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Pros
Microsoft
  • Incredibly robust back-end infrastructure.
  • Streamlined integration into Microsoft's Azure Cloud.
  • From a user standpoint, it lets the customer easily access their data and provide useful search tips.
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IBM
  • Free to try - It's possible to use most of the useful features of Watson Explore on their trial/demo accounts.
  • Super well-designed data analytics tool - Most of the tools and features of the explorer are really useful, and truly help you fully understand the depth of any format of textual data.
  • Extensive sources compatibility - WEX can retrieve data from a large range of sources, and the compatibility there is quite good as well.
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Cons
Microsoft
  • Like virtually all Azure services, it has first-class treatment for .Net as the developer platform of choice, but largely ignores other options. While there is a first-party Python SDK, there are only community packages for other languages like Ruby and Node. Might be a game of roulette for those to be kept up-to-date. This might make it a non-starter for some teams that don't want to do the work to integrate with the REST API directly.
  • In my opinion, partitions inside of Azure Search don't count as data segregation for customers in a multi-tenant app, so any application where you have many customers with high-security concerns, Azure Search is probably a non-starter.
  • To elaborate on the multi-tenant issue: Azure Search's approach to pricing is pretty steep. While there is a free tier for small applications (50MB of content or less) the first paid tier is about 14x more expensive than the first SQL Database tier that supports full-text search. For many applications, it makes a lot more economic sense to just run some LIKE or CONTAINS queries on columns in a table rather than going with Azure Search.
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IBM
  • Support is just OK, like most of the other IBM Watson products. The setup/integration is really hands-on, but it's also problematic because support later may take a considerable amount of time.
  • UI could still use a little more improvement - part of the administration and sources dashboards are hard to navigate.
  • The Application Builder is a great part of the product, but hard to learn/understand - this is where we needed the most support from IBM and tutorials/documentation.
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Usability
Microsoft
I give 10 rating because by using this endpoint and api key only we able to build that chatbot product in a timeline given by our client and also creating the endpoint and keys from the portal is also very easy for Azure AI Search and it doesn't take much time and also scalability is good.
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IBM
No answers on this topic
Alternatives Considered
Microsoft
It is good for me, and I want to rate this product 9/10. I hope they continue to improve and also offer a free plan with more benefits to learn Azure AI Search.
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IBM
Google Cloud offers a Natural Language product, but it is just an API. This API doesn't offer the useful visualizations of relations, analytics, and graphs that IBM Watson Explorer offers on their interface. For this reason, we chose to go with IBM WEX. For later stages of our production, we decided to use Google's NLP API because we found that it was quick to integrate into production after studying data and developing models using IBM WEX.
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Return on Investment
Microsoft
  • When integrated with our existing file system the Azure AI Search helped users tremendously by reducing search times and improve efficacy of intended result.
  • Since Azure AI Search is a PaaS solution, we had very short ideation to go-live timespan, which ended up reflecting in our product performance.
  • A rare but not negligible occurrence was correctness of search being questionable when new data was added to the system. The search returns false positive results.
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IBM
  • Positive - Trial/demo period. This was really useful for us to figure out what features of WEX we liked most and how difficult it would be to integrate WEX into our workflow.
  • Negative - On-boarding was long and almost always requires support from IBM support, unlike most other products this advanced.
  • Positive - WEX replaced a large selection of alternative products we would have to use for the same functionality, and having all of that function in one place was definitely helpful.
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