Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Monitor
Score 5.9 out of 10
N/A
Microsoft's Azure Monitor is designed to analyze and optimize the performance of web applications and infrastructure, including virtual machines (VMs), Azure Kubernetes Service (AKS), Azure Storage, and databases. Monitor Linux and Windows VMs and their health and dependencies—all on a single map.
$2.76
pay as you go per GB
OpenText Business Process Monitor
Score 10.0 out of 10
N/A
OpenText Business Process Monitor, formerly from Micro Focus, is a synthetic application monitoring tool.N/A
Splunk AppDynamics
Score 8.3 out of 10
N/A
AppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.N/A
Pricing
Azure MonitorOpenText Business Process MonitorSplunk AppDynamics
Editions & Modules
Pay-As-You-Go
$2.76
per GB
100 GB per day
$219.5
2 per day
200 GB per day
$412.1
6 per day
300 GB per day
$604.8
0 per day
400 GB per day
$788.4
8 per day
500 GB per day
$968.8
0 per day
600 GB per day
$1,904
per day
700 GB per day
$3,718
40 per day
800 GB per day
$9,016
per day
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Azure MonitorOpenText Business Process MonitorSplunk AppDynamics
Free Trial
NoNoYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Azure MonitorOpenText Business Process MonitorSplunk AppDynamics
Considered Multiple Products
Azure Monitor

No answer on this topic

OpenText Business Process Monitor

No answer on this topic

Splunk AppDynamics
Chose Splunk AppDynamics
Splunk AppDynamics is ideal for enterprises seeking business-centric observability with fast, out-of-the-box performance monitoring. It connects application health to business outcomes through Business iQ, enabling real-time insights for stakeholders. With broad technology …
Features
Azure MonitorOpenText Business Process MonitorSplunk AppDynamics
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Azure Monitor
-
Ratings
OpenText Business Process Monitor
9.0
1 Ratings
19% above category average
Splunk AppDynamics
8.2
77 Ratings
10% above category average
Application monitoring00 Ratings9.01 Ratings8.877 Ratings
Database monitoring00 Ratings9.01 Ratings7.873 Ratings
Threshold alerts00 Ratings9.01 Ratings8.575 Ratings
Predictive capabilities00 Ratings8.01 Ratings7.675 Ratings
Application performance management console00 Ratings10.01 Ratings8.674 Ratings
Out-of-the box templates to monitor applications00 Ratings8.01 Ratings00 Ratings
Application dependency mapping and thresholding00 Ratings8.01 Ratings00 Ratings
Virtualization monitoring00 Ratings9.01 Ratings00 Ratings
Server availability and performance monitoring00 Ratings10.01 Ratings8.447 Ratings
Server usage monitoring and capacity forecasting00 Ratings10.01 Ratings8.246 Ratings
Collaboration tools00 Ratings00 Ratings7.563 Ratings
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User Ratings
Azure MonitorOpenText Business Process MonitorSplunk AppDynamics
Likelihood to Recommend
7.6
(2 ratings)
9.0
(1 ratings)
8.2
(77 ratings)
Likelihood to Renew
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
-
(0 ratings)
7.9
(14 ratings)
Support Rating
6.7
(2 ratings)
-
(0 ratings)
8.1
(6 ratings)
User Testimonials
Azure MonitorOpenText Business Process MonitorSplunk AppDynamics
Likelihood to Recommend
Microsoft
We were able to get a single pane of glass for all our monitoring needs on Azure Monitor. However, we would like to see it improve to auto scale out and scale in depending on the load without human intervention. This can help us get to the No Ops model and rely on automated processes rather than manual intervention.
Read full review
OpenText
It is really good to have Business Process Monitor for being proactive with monitoring critical business services. And it is even more recommended along with APM. However, you will still need some training in order to configure them as they are sophisticated tools.
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Cisco
Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.
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Pros
Microsoft
  • It supports all the Azure PAAS services.
  • Can monitor both infrastructure and application
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OpenText
  • Being proactive in monitoring critical business services.
  • Uses pre-saved scripts using Vugen.
  • Almost all protocols are supported by it.
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Cisco
  • AppDynamics delves deeply into traceability and profiling at the code level. By identifying and refactoring any hidden performance hogs in our code, we can directly observe the performance improvements.
  • AppDynamics provides real-time dashboards and in-depth insights into each layer of the application stack, lifting the curtain on performance.
  • AppDynamics gives us the ability to proactively detect and resolve performance issues. We are able to keep things running smoothly for our users and stop outages.
  • We can monitor stability and performance prior to, during, and following releases with AppDynamics, which helps to minimize regression risks and facilitate smooth rollouts.
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Cons
Microsoft
  • Custom metrics
  • Ease of use
Read full review
OpenText
  • It depends heavily on Vugen so it would be great to give more courses on writing scripts in the Business Process Monitor trainings.
  • When issues arise, we don't have insights into if the issue is from the script itself or if it is a real issue. Here you lose trust in determining which is right until you interfere personally. As an example, one day I got an alert from a business server and the issue was that the script didn't finish successfully and thus it kept the session opened. So the next schedule of the script will fail, not because there is a real issue on the business service, but because you need to go yourself open the application, close all pages, then log out so that the script will continue to monitor.
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Cisco
  • Improving the clarity and comprehensiveness of the documentation could benefit users. Clearer documentation ensures that users can make the most of all the functionalities
  • Leverages AI and machine learning for intelligent insights, aiding in issue identification and prediction.
  • Competitive, with AI-driven features becoming increasingly common in APM solutions.
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Likelihood to Renew
Microsoft
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate our likelihood to renew Splunk AppDynamics as a 10. Our leadership is fully committed to the State of Indiana’s Application Performance Monitoring (APM) Program, which has become a national leader within the SLED (State, Local, and Education) vertical. AppDynamics plays a critical role in our ability to deliver reliable, high-performing digital services to citizens and stakeholders. Its capabilities align closely with our strategic goals around operational excellence, proactive incident management, and data-driven decision-making, making it an indispensable part of our technology ecosystem.
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Usability
Microsoft
No answers on this topic
OpenText
No answers on this topic
Cisco
Actually, I would like to give it a score of 10 out of 10, but taking into account certain factors such as: the cost of the annual licence, the complexity of installation and configuration, the blurring of setting Splunk AppDynamics over the cloud and especially OpenShift since we use it as a container platform. So, 8 out of 10 looks perfect for it
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Reliability and Availability
Microsoft
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate the availability of Splunk AppDynamics as a 9. Overall, the platform has proven to be highly reliable and is available when we need it. It consistently supports our monitoring and performance management needs across critical applications and infrastructure. There have been occasional issues with platform availability, such as intermittent application errors or brief unplanned outages. However, these instances have been infrequent and typically resolved quickly, minimizing any significant impact on operations. The stability and uptime of the platform have met our expectations, and we continue to rely on it as a core component of our APM strategy.
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Performance
Microsoft
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate the performance of Splunk AppDynamics as a 6. While the platform generally delivers the expected functionality, we’ve experienced periodic slowness—particularly with page loads and report generation. These performance issues can be frustrating, especially when trying to quickly access critical data during incident response or analysis. One contributing factor may be our use of a shared controller environment with other enterprises, which can introduce resource contention and impact overall responsiveness. In some cases, this has led to delays in accessing dashboards or completing complex queries. Despite these challenges, the platform remains a valuable tool, and we’re exploring options to improve performance, including potential changes to our deployment model and support agreements.
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Support Rating
Microsoft
I have not had to work with Azure Monitor support, so it is difficult to say how well the support team is. I assume that Azure has a well-versed team on the customer service side to assist with any issues customers may have. I may need them in the feature.
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OpenText
No answers on this topic
Cisco
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
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Online Training
Microsoft
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate the online training for Splunk AppDynamics as a 7. The training was generally acceptable and covered the core concepts and functionality of the platform. However, there were some challenges with communication during sessions—particularly around clarity and instructor engagement—which occasionally made it difficult to fully grasp certain topics. Additionally, the training could benefit from being more focused and tailored to specific roles or use cases. A more structured approach with clearer learning paths and practical, hands-on examples would enhance the overall effectiveness and help users apply the knowledge more confidently in real-world scenarios.
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Implementation Rating
Microsoft
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate our satisfaction with the implementation of Splunk AppDynamics as a 9. The deployment process was smooth and well-coordinated, thanks to the collaborative efforts between Cisco Professional Services, our internal business stakeholders, and agency technical teams. Key Insights from the Implementation: Cross-functional Collaboration Was Critical: Engaging both technical and business teams early in the process ensured that the platform was configured to meet a wide range of operational and strategic needs. Value of Expert Guidance: Cisco’s Professional Services provided invaluable expertise, helping us navigate complex configurations and tailor the solution to our environment. Their involvement accelerated deployment and ensured best practices were followed. Importance of Planning and Communication: A well-defined implementation roadmap and regular communication across teams helped us stay aligned, manage expectations, and address challenges proactively. Scalable Architecture: We designed the implementation with scalability in mind, allowing us to expand usage across agencies and applications without major rework. Overall, the implementation laid a strong foundation for our APM program and positioned us for long-term success.
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Alternatives Considered
Microsoft
While other tools have their own unique capability, Azure Monitor helps us monitor essential PAAS services that are not supported by other tools. So even though we have one other APM tool, we still rely on Azure Monitor for some of the special PAAS services, this is a huge advantage.
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OpenText
We didn't try anything else as we are satisfied with Business Process Monitor.
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Cisco
It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
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Contract Terms and Pricing Model
Microsoft
No answers on this topic
OpenText
No answers on this topic
Cisco
While the overall value of the Splunk AppDynamics platforms is strong, the pricing structure and contract terms can be complex and difficult to navigate. Unit pricing, licensing tiers, and billing frequency are not always intuitive, which can make it challenging to align purchases with the State’s evolving needs. I rely heavily on our Account Manager to help interpret and tailor the licensing model to our specific requirements. Their support has been invaluable in ensuring we make informed decisions. The most impactful change would be to simplify the licensing and pricing model. Clearer documentation, more transparent pricing tiers, and streamlined purchasing processes would significantly improve the experience and reduce administrative overhead.
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Scalability
Microsoft
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate the overall scalability of Splunk AppDynamics as a 7. The platform is designed to support enterprise-wide deployments across multiple departments and sites, and it performs well in large-scale environments. Its architecture allows for horizontal scaling and supports a wide range of application types and infrastructures. However, the agent management and deployment process can be complex and time-consuming, especially when onboarding a large number of applications or systems. Coordinating agent installation, configuration, and updates across diverse environments requires careful planning and often significant manual effort. Streamlining these processes—perhaps through more centralized management tools or automation—would enhance scalability and reduce operational overhead. Despite these challenges, once deployed, AppDynamics scales effectively and provides consistent performance and visibility across the enterprise.
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Professional Services
Microsoft
No answers on this topic
OpenText
No answers on this topic
Cisco
Our experience with the professional services team supporting Splunk AppDynamics has been exceptional. They demonstrated deep technical expertise, strong collaboration skills, and a clear understanding of our business objectives. Their guidance was instrumental in the successful implementation of our APM program and platform integration. The rating of 9 reflects our high level of satisfaction, with a small margin left to acknowledge that continuous improvement is always possible. Overall, their support has been a key factor in the success of our deployment.
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Return on Investment
Microsoft
  • We are able to react quickly to the issues.
  • Debugging sessions are yielding quicker results to generate RCA.
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OpenText
  • Proactive.
  • Monitors critical services by simulating every step you could use and get alerts for performance issues and availability issues.
  • Has almost all the needed protocols to write a script.
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Cisco
  • AppDynamics has played a pivotal role in optimizing our applications for a seamless user experience. The proactive monitoring and quick issue resolution have translated into improved user satisfaction and increased retention rates.
  • The initial cost and effort associated with implementing AppDynamics might be considered a negative impact, particularly for organizations with budget constraints. However, the long-term benefits have justified this initial investment.
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