Azure Virtual Desktop vs. OpenText Hybrid Workspaces

Currently Azure Virtual Desktop enviroments are our first choice for all customers. Especially because most of our customers already have a M365 License which includes Azure Virtual Desktop usage. We deploy it for both RemoteApp and Full desktop solutions. This gives us the flexibility to "lift and shift" a specific workload of more legacy customers towards the cloud and provide them with a secure solution to use their apps in the cloud from anywhere.

Incentivized

It is very well suited to large, diverse organizations looking to quickly deploy applications virtually to its employee base. They give immense control to system
Admins and allow users to more easily install the applications they need. They also allow users quick access to their applications, even during migration.

Incentivized

• You can publish as many host pools as you need to accommodate your diverse workloads
• Brings your own image for production workloads or test from the Azure Gallery
• Reduces costs with pooled, multi-session resources.
• With the new Windows 10 Enterprise multi-session capability exclusive to Windows Virtual Desktop and Remote Desktop Session Host (RDSH) role on Windows Server, you can greatly reduce the number of virtual machines and operating system (OS) overhead while still providing the same resources to your users.

Incentivized

• It allowed us to isolate applications so that they did not adversely interact with other applications.
• They served as a virtual machine while we managed the migration to a new OS.
• They helped us decrease malicious attacks because web browsers operating within a container could be terminated if an attack occurred.
• They allowed us to quickly deploy applications across a diverse, global organization.

Incentivized

• Troubleshooting bit limited as it's running on MS cloud. You don't have that level of access to get the logs data.
• App or ISO update management also complex compare to user management. It also hard to predict cost when you have inflex of usage. not really straightforward to tell which group/users are using most of the resources.
• as I mention earlier, troubleshooting is limited. When you have peak hour usage, user may see some performance issues.

Incentivized

• Container access and restrictions were a bit cumbersome to set up.
• We would frequently have users report containers failing to work properly due to file size.
• There was very little documentation we could provide to users during onboarding

Incentivized

Stability and latency complaints are common, but not experienced by all users. A drop in overall productivity can be seen in contributors who rely on a lot of copy-pasting for editing, so some such commands are not instantaneous. Set up is intuitive and the tool is simple enough. It was quick to adopt and stick to.

Incentivized

Licensing is much more cost effective as our users are not regularly using remote access. Having to purchase user cal's "just in case" was expensive. Citrix over the last few years has become more difficult with licensing and support. We were glad to move away. As our users use Azure Virtual Desktop as a fallback, it proved to be a much more cost effective solution, and FSLogix and W11 provide a better end user experience.

Incentivized

We went with Desktop Containers because we had a former colleague recommend it. However, we do feel we made the right choice for our organization.

Incentivized

• Though this virtual desktop had its cost but it is better in the longer run as we dont need to upgrade our not much older machines
• Only concern is we need to make sure that we provide better internet connection at all time
• The productivity has gone up multifold since previously we used to struggle with our older machines capacity to process data

Incentivized

• We were able to migrate to a different OS 50% more quickly than in the past.
• We saw a dramatic decrease in malicious attacks while using this product.
• Our users were able to more quickly get access to the products they needed.
• We no longer needed to worry about applications not playing nice with others since they were isolated

Incentivized