Backstage vs. FrameworkLTC

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backstage
Score 10.0 out of 10
N/A
Backstage is a pharmacy-focused CRM and marketing platform, from closerlook in Chicago.
$12.50
per user/per month
FrameworkLTC
Score 4.0 out of 10
N/A
FrameworkLTC is specifically a closed-door specialty pharmacy management software, from SoftWriters headquartered in Pittsburgh.N/A
Pricing
BackstageFrameworkLTC
Editions & Modules
Yearly
$12.50
per user/per month
Yearly
$13.25
per user/per month
6-Month
$16.66
per user/per month
Monthly
$19.95
per user/per month
No answers on this topic
Offerings
Pricing Offerings
BackstageFrameworkLTC
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BackstageFrameworkLTC
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
BackstageFrameworkLTC
Likelihood to Recommend
10.0
(1 ratings)
4.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
4.0
(1 ratings)
User Testimonials
BackstageFrameworkLTC
Likelihood to Recommend
closerlook
Backstage is well suited in building developer portal or developer platform. It can be easily customized as well, so different companies can use it based on their own situation. It currently focus more on frontend, but I can see there is already a roadmap for improving backend with some core modules. After that has been introduced, it will become really powerful and save developers time to solve common problems.
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SoftWriters
FrameworkLTC is currently the most flexible and robust dispensing software platform for use by long-term care pharmacies. Overall, product flexibility allows users to service the very distinct and unique needs of client facilities. Workflow management is robust. FrameworkLTC would be well-served to migrate to a web-based platform, thus requiring far less cost in terms of infrastructure and IT support. Financial management tools associated with FrameworkLTC are archaic and exceptionally tedious to use, but still offer the best control over financial data of any software that we evaluated.
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Pros
closerlook
  • developer portal
  • easy to onboard
  • easy to extend
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SoftWriters
  • Product flexibility
  • Tailored business rules for each client facility
  • Integration with most modern EHR platforms.
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Cons
closerlook
  • it may provide more modules that can solve common problems
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SoftWriters
  • Code quality
  • Understanding how LTC pharmacies operate and do business in reality.
  • Requires "fat client" installation and maintenance.
  • Customer support often learns more about errors and resolutions from our team than we learn from customer support.
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Usability
closerlook
No answers on this topic
SoftWriters
Core functionality works quite well. Data integrity and quality is excellent. There is no question that our clinical data is accurate, reliable, and well-protected. The daily user interface—after undergoing training—is logical in most cases and consistent across individual service lines. Users are able to come in and do their job.
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Support Rating
closerlook
No answers on this topic
SoftWriters
New releases tend to introduce as many bugs as they fix. The support staff is often unable to assist with issues that are more complex than basic "reading the manual" issues. In many cases, even after escalation, we have received feedback that certain functionality is intended and not considered a bug, even though the way the application behaves is in no possible way the desired behavior for use within a real-world pharmacy.
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Alternatives Considered
closerlook
No answers on this topic
SoftWriters
FrameworkLTC is the most flexible platform with the best user experience. Competitors are even farther behind than FrameworkLTC on innovation and modernizing the software offering as a SaaS instead of an on-premise client-server model. FrameworkLTC has clinical and financial reporting capabilities that are superior to its competitors.
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Return on Investment
closerlook
  • It speeds up our progress on building our own developer portal
  • It's free to use so very little investment
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SoftWriters
  • Allowed for expansion to multiple lines of business.
  • Better control over inventory and pricing.
  • A data structure that allows sophisticated analysis using third-party data visualization tools.
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ScreenShots