What users are saying about
This review does not include a rating.
1 Rating
This review does not include a rating.
1 Rating
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Score 4 out of 100

Attribute Ratings

    Likelihood to Recommend

    Backstage

    N/A
    0 Ratings
    4.0

    FrameworkLTC

    40%
    1 Rating

    Usability

    Backstage

    N/A
    0 Ratings
    7.0

    FrameworkLTC

    70%
    1 Rating

    Support Rating

    Backstage

    N/A
    0 Ratings
    4.0

    FrameworkLTC

    40%
    1 Rating

    Likelihood to Recommend

    closerlook

    No answers on this topic

    SoftWriters

    FrameworkLTC is currently the most flexible and robust dispensing software platform for use by long-term care pharmacies. Overall, product flexibility allows users to service the very distinct and unique needs of client facilities. Workflow management is robust. FrameworkLTC would be well-served to migrate to a web-based platform, thus requiring far less cost in terms of infrastructure and IT support. Financial management tools associated with FrameworkLTC are archaic and exceptionally tedious to use, but still offer the best control over financial data of any software that we evaluated.
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    Pros

    closerlook

    No answers on this topic

    SoftWriters

    • Product flexibility
    • Tailored business rules for each client facility
    • Integration with most modern EHR platforms.
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    Cons

    closerlook

    No answers on this topic

    SoftWriters

    • Code quality
    • Understanding how LTC pharmacies operate and do business in reality.
    • Requires "fat client" installation and maintenance.
    • Customer support often learns more about errors and resolutions from our team than we learn from customer support.
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    Pricing Details

    Backstage

    Starting Price

    $1,250 per user/per month

    Editions & Modules

    Backstage editions and modules pricing
    EditionModules
    Yearly12.501
    6-Month16.662
    Monthly19.953
    Yearly13.254

    Footnotes

    1. per user/per month
    2. per user/per month
    3. per user/per month
    4. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    FrameworkLTC

    Starting Price

    Editions & Modules

    FrameworkLTC editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      closerlook

      No answers on this topic

      SoftWriters

      Core functionality works quite well. Data integrity and quality is excellent. There is no question that our clinical data is accurate, reliable, and well-protected. The daily user interface—after undergoing training—is logical in most cases and consistent across individual service lines. Users are able to come in and do their job.
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      Support Rating

      closerlook

      No answers on this topic

      SoftWriters

      New releases tend to introduce as many bugs as they fix. The support staff is often unable to assist with issues that are more complex than basic "reading the manual" issues. In many cases, even after escalation, we have received feedback that certain functionality is intended and not considered a bug, even though the way the application behaves is in no possible way the desired behavior for use within a real-world pharmacy.
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      Alternatives Considered

      closerlook

      No answers on this topic

      SoftWriters

      FrameworkLTC is the most flexible platform with the best user experience. Competitors are even farther behind than FrameworkLTC on innovation and modernizing the software offering as a SaaS instead of an on-premise client-server model. FrameworkLTC has clinical and financial reporting capabilities that are superior to its competitors.
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      Return on Investment

      closerlook

      No answers on this topic

      SoftWriters

      • Allowed for expansion to multiple lines of business.
      • Better control over inventory and pricing.
      • A data structure that allows sophisticated analysis using third-party data visualization tools.
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