Bench iT vs. HomeTech ADVANTAGE

In my opinion, UI is outdated, extra work to get simple test done and appears that they’re not investing in the platform. I’ve not seen ADVANTAGE invest in the platform, even since the acquisition. The integration of financial accounting with media billing and invoicing, makes it a unique product, but the cons are outweighing the positives for me.

Incentivized

• Information from site visits is easily accessible.
• Workflow is easy to use

Incentivized

• Advantage is hugely cumbersome. There are hundreds of functions I will never use, and that I'm not sure anyone else in the organization uses.
• The user interface could be better. Every time there's an update, there's a small but definitive learning curve.

Incentivized

I was not a member of the team that made the decision about whether to use Advantage, so I can't provide this level of context. I can say that I've evaluated other solutions in the past and Advantage is a far more robust product than any of the others. As a user, I can say that it's been very easy to use and I have not found a single function I needed that it couldn't deliver for me.

Incentivized

• It keeps job time organized by job so we can bill properly for work
• It keeps POs organized by job so that we can track easier
• Provides reporting that gives insight into employee time and where it's spent

Incentivized