Incredibly robust agency management tool with few limitations if any
July 03, 2019

Incredibly robust agency management tool with few limitations if any

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADVANTAGE

Our company uses Advantage for everything including timekeeping and reporting, project management, project trafficking, billing and all sorts of other back-office functions. It's the central nervous system that helps our company operate smoothly and efficiently. My experience, however, is limited to timekeeping and reporting and project management. I do work closely with other parts of the company that use it for the variety of other functions listed above.

Pros

  • Timekeeping. While there are many other products that do this well in a vacuum, the way it integrates with the other functions is outstanding.
  • Project management. Opening new jobs, filling out creative briefs and trafficking projects is fairly easy and the options are robust.
  • Reporting. In particular, running time reports is a simple process that's both intuitive and effective.

Cons

  • Advantage is hugely cumbersome. There are hundreds of functions I will never use, and that I'm not sure anyone else in the organization uses.
  • The user interface could be better. Every time there's an update, there's a small but definitive learning curve.
  • Advantage has everything to do with our company's ability to run an effective back office.
  • When you have a company that does a wide variety of concurrent projects, you need a great tool to manage it all. Advantage does that for us.
  • As I am unfamiliar with the pricing model (I'm not a member of the team that negotiates this particular product), I can't provide any true ROI from an overall business perspective.
I was not a member of the team that made the decision about whether to use Advantage, so I can't provide this level of context. I can say that I've evaluated other solutions in the past and Advantage is a far more robust product than any of the others. As a user, I can say that it's been very easy to use and I have not found a single function I needed that it couldn't deliver for me.
Any integrated agency (more than just a single-discipline agency) that's looking for a one-stop shop to manage all aspects of running the business would do well to consider Advantage as the single-source tool to do it all. Single-discipline agencies could probably find a less robust tool that's equally as effective for tracking and reporting.

ADVANTAGE Feature Ratings

Plan distribution & viewing
10
Plan markups & sharing
8
Document sharing
9
Issue tracking & punchlists
10
Photo documentation
Not Rated
Jobsite reports
9
RFI tools
7
Collaboration & approvals
10
As-built drawings
Not Rated
Mobile app
Not Rated
Submittal design and management
8
Takeoff tools
10
Job costing
9
Cost databases
10
Cost calculator
9
Bid creation
9

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