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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Benefitfocus

    Score8 out of 10
    N/ABenefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.N/A
    Pricing
    Benefitfocus
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Benefitfocus
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Benefitfocus
    Considered Both Products
    Benefitfocus
    Chose Benefitfocus
    Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.
    Incentivized
    Chose Benefitfocus
    I thought it would be a good facelift and upgrade to BeneTrac which was outdated and hadn't done anything to change the look and feel of their platform. Only to find out Benetrac is more adaptable to manual changes and needs.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Benefitfocus
    Small Businesses
    Ease
    Score9.9 out of 10
    Medium-sized Companies
    Employee Navigator
    Score8.7 out of 10
    Enterprises
    ADP Mobile Solutions
    Score8.4 out of 10
    All AlternativesView all alternatives
    User Ratings
    Benefitfocus
    Likelihood to Recommend
    10.0
    (2 ratings)
    User Testimonials
    Benefitfocus
    Likelihood to Recommend
    Benefitfocus
    It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.
    Incentivized
    Read full review
    Pros
    Benefitfocus
    • Enrollment Reports
    • Customer Service
    • File Feed Setup
    Incentivized
    Read full review
    Cons
    Benefitfocus
    • Great at selling their product but not keeping their promises.
    • Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
    • They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
    Incentivized
    Read full review
    Alternatives Considered
    Benefitfocus
    Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.
    Incentivized
    Read full review
    Return on Investment
    Benefitfocus
    • It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
    • Bad impression on the benefits team to implement a program that didn't deliver.
    Incentivized
    Read full review
    ScreenShots