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Benefitfocus

Benefitfocus

Overview

What is Benefitfocus?

Benefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.

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Recent Reviews

TrustRadius Insights

Benefitfocus has become the go-to platform for employee benefits management, solving key business problems related to streamlining …
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Pricing

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Benefitfocus

Benefitfocus

N/A
Unavailable

What is Benefitfocus?

Benefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

ADP Workforce Now

ADP Workforce Now

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Paylocity

Paylocity

$2
Per Employee Per Month
What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

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Product Demos

Benefits Administration by Benefitfocus, healthcare spend insights option demo video

YouTube

ACA Management and Reporting Demo | One Place 2016

YouTube

SAP U.S. Benefits Administration by Benefitfocus Demo Video

YouTube

Benefit Informatics Demo

YouTube

Employee Benefits Administrator Role Demo | One Place 2016

YouTube
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Product Details

What is Benefitfocus?

Benefitfocus Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(8)
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Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
July 13, 2016

Surprise, Surprise - We can't do that

Verified User
Administrator in Human Resources
Law Practice Company, 501-1000 employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Benefitfocus was used as our online benefit platform for employees to make their benefit elections as well as changes throughout the year. It addressed the need for data integrity for employee benefit election and premiums.
Pros and Cons
  • Great front face - updated graphics and advanced technology.
  • Video Library and an option to create your own videos.
  • Option to do a comparison chart of benefit plans.
  • Easy on the employee's eye.
  • Great at selling their product but not keeping their promises.
  • Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
  • They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
Likelihood to Recommend
It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.
Return on Investment
  • It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
  • Bad impression on the benefits team to implement a program that didn't deliver.
Alternatives Considered
  • Benetrac, Autobene and Oracle
I thought it would be a good facelift and upgrade to BeneTrac which was outdated and hadn't done anything to change the look and feel of their platform. Only to find out Benetrac is more adaptable to manual changes and needs.
Other Software Used
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