TrustRadius
Benefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.https://dudodiprj2sv7.cloudfront.net/product-logos/4B/dr/6OGZUPTK5T4Q.pngBenefitfocusSurprise, Surprise - We can't do that2016-07-13T20:31:05.747ZBenefitfocus was used as our online benefit platform for employees to make their benefit elections as well as changes throughout the year. It addressed the need for data integrity for employee benefit election and premiums.,Great front face - updated graphics and advanced technology.
Video Library and an option to create your own videos.
Option to do a comparison chart of benefit plans.
Easy on the employee's eye.,Great at selling their product but not keeping their promises.
Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.,4,It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
Bad impression on the benefits team to implement a program that didn't deliver.,Benetrac, Autobene and Oracle,Oracle Access ManagementVerified User
Unspecified
Benefitfocus
4 Ratings
