BeyondTrust Endpoint Privilege Management vs. OpenText EnCase Endpoint Security

It is an absolute must in all organizations where security is taken seriously. For organizations where there is a tendency among the users' end to abuse access privileges, this tool comes in handy. It has features that would enable the administrator to look through video logs to see what was done by a specific user. Also has the capability to terminate or lock users/ user sessions.

Incentivized

It is more suited to environments that have a large internal user base since there will be more incidents that require forensic analysis. It will be less suited for environments that have a small internal user base due to the fact that there would be fewer incidents that require forensic analysis, but it really depends on the industry that a small internal user base is a part of.

Incentivized

• Reporting capabilities for user activities, including complete session recordings
• Integration with SAML for SSO and secure LDAP authentication
• Jump point servers for central isolated access from outside the network

• Functionality meets minimal requirements, since it performs forensic investigations as advertised.

Incentivized

• Better communication to customers on new release compatibility
• Crowd-sourced rule logic for specific applications would be nice (I hear underway)
• Technical support processes could be a bit improved

Incentivized

• Their UI definitely needs to be more user-friendly, right now it is very cumbersome to run and view investigations.
• Authentication mechanism should be a simple username/password, not certificate-based which is difficult to manage.
• Needs better support documentation for the product, it is difficult to find solutions to issues that we run into.

Incentivized

BeyondTrust Endpoint Privilege Management is really usable thanks to the Cloud platform that provide central management, analytics, updates and policy definitions. For policies, quickstart covers around 80% of the overall configuration and we just have to define home made applications and dedicated use cases. From the user perspective, messages can be customized so it's easy to understand for user and they have an endpoint application to follow workflows approval.

Incentivized

We've had no availability issues.

Incentivized

We've had no performance issues.

Incentivized

The product performed to the level of our requirements.

Because support is non-existent whenever you have a functionality issue using the product. Also since the UI is so cumbersome to use we could use as much support as possible. Whenever we ask for support we are told to take the training which costs us more money. I believe that support should be easily accessible and affordable for the client

Incentivized

The in person training was great. Very informative and the trainer was great. I would highly recommend this option if you're hesitant. Any questions can then be directed to support. Support is great as well, and will definitely help answer any questions. I would definitely
recommend adding some type of training as it was very helpful for our
staff.

Incentivized

It was informative and very helpful. They provide a lot of courses that give you exactly what is needed to manage the product. Any questions can then be directed to support. I would definitely recommend adding some type of training as it was very helpful for our staff. The online training sufficed for us.

Incentivized

BeyondTrust was super helpful with implementation and it only took a few weeks to get it up and running.

Incentivized

BeyondTrust Endpoint Privilege Management has more features than CyberArk and more detailed options for configurations. BeyondTrust Endpoint Privilege Management is more focused on setting up access-related endpoints, which requires some fine tuning and understanding for use cases where a single endpoint has to be shared with multiple vendors. CyberArk's setup is more geared to users' accounts and then endpoint management under the user accounts.

The other forensic tool that is a direct competitor to EnCase and wasn't listed above is the Forensic Toolkit or FTK. I believe that FTK is a better tool overall simply because it is easier to manage and use when it comes to investigations. Unfortunately, I wasn't part of the decision process and EnCase was the tool selected, otherwise, I would have recommended FTK.

Incentivized

It's very easy to deploy with minimal interruption.

Incentivized

The integration team was great.

Incentivized

• We are able to securely monitor activity from vendors accessing our network.
• This meets our cybersecurity objectives of securing our OT networks.
• The benefits far outweigh the initial cost of the software.

• One negative impact would be that since the UI is cumbersome to use we would need to spend more money on training which is not always feasible.
• Another negative impact would be that since there is not much support available this slows down investigations due to finding out how to troubleshoot and fix functionality issues.
• One positive impact would be that since it meets minimal requirements when it comes to forensic analysis it gives us visibility on any malicious activity occurring on a user's endpoint.

Incentivized