BeyondTrust Password Safe vs. Self Service Reset Password Management

BeyondTrust works really well while looking to manage the privileged accounts distributed on various assets utilized in the organization. It is really good at scanning and fetching the asset details, which provides the descriptive details of all possible threat vectors and allowing the administrators to manage and mitigate the risks. Moreover, BeyondTrust's dependency on Flash is a major demerit which awfully affects the functionality and user experience for BeyondInsight.

It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.

Incentivized

• Privileged Account Management.
• Vulnerability Management.
• Session Management.
• Handling API requests.
• Identifying and Managing various assets throughout the organization.

• It provides ease of use in assisting end users with login issues.
• Provides self-service when passwords or account assistance is needed.

Incentivized

• Dependency on Flash.
• Securing Files.
• Managing Service Accounts.
• Stability of updates.

• The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
• Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.

Incentivized

BeyondTrust Support is available with maximum priority. The user is not required to provide an explanation and is not charged for the case raised. If required, BeyondTrust support is available for every possible requirement, which may differ from a requirement of some document or a hotfix availability. Also, BeyondTrust support takes every request with max priority.

CyberArk is following the bottom-up approach for the development of the Privileged Access Management solution, which provides a stable and more featured security solution. But everything for CyberArk comes with a cost. Meanwhile, everything for BeyondTrust is included in a single product, and Password safe comes up with vast options under a single utility with cost-effective implementation.

There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.

Incentivized

• Positive: Easier User Interface.
• Positive: Descriptive management of access policies.
• Negative: Issues in functionality due to random bugs in functioning.

• It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
• A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.

Incentivized