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BigHand Workflow vs. excentia Admin Tools

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigHand Workflow
Score 0.0 out of 10
N/A
BigHand offers a range of solutions including workflow and resource management, document creation, matter pricing and business intelligence, that helps users to achieve more in less time. BigHand's task delegation workflow solution provide insight into back-office and support teams. Also, Dictation and Speech Recognition are now part of BigHand Workflow. The tool enables accurate dictation that’s straightforward to manage with configurable workflows. Staff can record simply using their voice via…N/A
excentia Admin Tools
Score 7.7 out of 10
N/A
N/AN/A
Pricing
BigHand Workflowexcentia Admin Tools
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BigHand Workflowexcentia Admin Tools
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
BigHand Workflowexcentia Admin Tools
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
CMW Platform
CMW Platform
Score 9.1 out of 10
CMW Platform
CMW Platform
Score 9.1 out of 10
Enterprises
CMW Platform
CMW Platform
Score 9.1 out of 10
CMW Platform
CMW Platform
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigHand Workflowexcentia Admin Tools
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
BigHand Workflowexcentia Admin Tools
Likelihood to Recommend
BigHand
No answers on this topic
excentia
Admin tools is well suited if the number of tickets in a day is greater than 20-30. Any lesser, this makes no sense. Hence, this will be a good fit for companies that have a size of more than 200 employees
Verified User
Anonymous
Read full review
Pros
BigHand
No answers on this topic
excentia
  • Clustering issues
  • Workflows
  • Reports
Verified User
Anonymous
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Usability
BigHand
No answers on this topic
excentia
Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.
Verified User
Anonymous
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Alternatives Considered
BigHand
No answers on this topic
excentia
We use both. Different use cases within the company
Verified User
Anonymous
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Return on Investment
BigHand
No answers on this topic
excentia
  • No impact on numbers, however, it has made working on Jira easier for both admins and the users
Verified User
Anonymous
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ScreenShots