Lite add on to empower your tasks
January 07, 2025

Lite add on to empower your tasks

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Admin Tools for Jira

Our organisation used Admin Tools for Jira frequently to optimise Jira usage, improve comms, notifications, clustering issues, etc. With lots of tickets being raised frequently, it made sense to have an add-on to improve visibility, and easier classification of tickets for quick glances & faster fixes. The workflows have also been easier.

Pros

  • Clustering issues
  • Workflows
  • Reports
  • No impact on numbers, however, it has made working on Jira easier for both admins and the users
Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.
We use both. Different use cases within the company.

Do you think excentia Admin Tools delivers good value for the price?

Yes

Are you happy with excentia Admin Tools's feature set?

Yes

Did excentia Admin Tools live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of excentia Admin Tools go as expected?

I wasn't involved with the implementation phase

Would you buy excentia Admin Tools again?

Yes

Admin tools is well suited if the number of tickets in a day is greater than 20-30. Any lesser, this makes no sense. Hence, this will be a good fit for companies that have a size of more than 200 employees.

Comments

More Reviews of excentia Admin Tools

  1. Home
  2. Workflow Software
  3. excentia Admin Tools Reviews
  4. User Review of excentia Admin Tools