TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigtincan Engagement

    Score8 out of 10
    N/AModus (formerly App Data Room) is designed to drive sales success, by helping customers create and distribute content for the most critical moments of their sales process. The vendor boasts more than 120,000 sales and marketing professionals are using Modus to conduct 250,000 Critical Customer Conversations every day.N/A

    SAS Viya

    Score10 out of 10
    N/AAn end-to-end platform for AI, data science, and analytics, used for modeling, as well as management and deployment of AI models.N/A
    Pricing
    Bigtincan EngagementSAS Viya
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bigtincan EngagementSAS Viya
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe off-the-shelf version starts at $45 per user per month. Whitelabel, integrations, enterprise pricing and authentication packages available on request.—
    More Pricing Information
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    Bigtincan EngagementSAS Viya
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    User Ratings
    Bigtincan EngagementSAS Viya
    Likelihood to Recommend
    9.5
    (2 ratings)
    9.1
    (12 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    4.5
    (5 ratings)
    Usability
    10.0
    (1 ratings)
    8.2
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Bigtincan EngagementSAS Viya
    Likelihood to Recommend
    Bigtincan
    ADR is a great interactive tool for B2B businesses that sales deals one-on-one with the customer. I don't think it would be well suited for B2C businesses because of the need and cost for individual licenses per user. I would highly recommend this tool to B2B companies that practice traditional sales with a technological edge.
    Incentivized
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    SAS
    SAS Advance Analytics is well suited for data that is visual. Data where you want to see multiple graphs and models are good for this software. However, if your data is more descriptive this may not be the best program. SAS is well suited for data where you need to make comparisons on the feasibility of two different programs. Data that can be compared is perfect for this software.
    Incentivized
    Read full review
    Pros
    Bigtincan
    • Allows us to include video collateral in our portfolio
    • Allows visibility into an activity that the recipient performs once collateral is sent to them
    • Provides analytics around most and least used pieces of collateral
    • Allows our marketing team to generate and upload new collateral on demand
    Incentivized
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    SAS
    • SAS is can be used as query builder tool which can automate a lot of excel process.
    • There are variety of statistical options available that tie up good visual analytics.
    • There are inbuilt models available for different operations which doesn't require any coding and are easy to run.
    Incentivized
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    Cons
    Bigtincan
    • I wish the App UI was the same across all platforms. The app looks different on Windows than iOS.
    Incentivized
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    SAS
    • SAS Analytics does not have very good graphic capabilities. Their advanced graphics packages are expensive, and still not very appealing or intuitive to customize.
    • SAS Analytics is not as up-to-date when it comes to advanced analytical techniques as R or other open-source analytics packages.
    Incentivized
    Read full review
    Likelihood to Renew
    Bigtincan
    App Data Room has been instrumental in allowing our sale representatives to present up-to-date and innovative marketing collateral to potential customers. A second value add is that our Marketing Department is able to create and upload the most current material to the app so that our sales representatives have access to the most up-to-date information to present to our customers.
    Incentivized
    Read full review
    SAS
    Not only does SAS become easier to use as the user gets more familiar with its capabilities, but the customer service is excellent. Any issues with SAS and their technical team is either contacting the user via email, chat, text, WebEx, or phone. They have power users that have years of experience with SAS there to help with any issue.
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    Usability
    Bigtincan
    Overall, the App Data Room product is easy to use. Our Marketing Department is able to quickly upload updated and new material once they create the documents. Users are able to quickly find material filed by subject matter. Once the appropriate material is located, it can be presented on their iPad and emailed to prospective customers who indicate interest in the products.
    Incentivized
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    SAS
    If SAS Enterprise Guide is utilized any beginning user will be able to shorten the learning curve. This is allow the user a plethora of basic capabilities until they can utilize coding to expand their needs in manipulating and presenting data. SAS is also dedicated to expanding this environment so it is ever growing.
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    Reliability and Availability
    Bigtincan
    No answers on this topic
    SAS
    SAS probably has the most market saturation out of all of the analytics software worldwide. They are in every industry and they are knowledgable about every industry. They are always available to take questions, solve issues, and discuss a company's needs. A company that buys SAS software has a dedicated representative that is there for all of their needs.
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    Performance
    Bigtincan
    No answers on this topic
    SAS
    Although nothing is perfect, SAS is almost there. The software can handle billions of rows of data without a glitch and runs at a quick pace regardless of what the user wants to perform. SAS products are made to handle data so performance is of their utmost important. The software is created to run things as efficiently as SAS software can to maximize performance.
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    Support Rating
    Bigtincan
    The few support requests that we have submitted have been resolved within 2 business days. The App Data Room staff has also been responsive to suggestions from our staff to upgrade the product - specifically in the area of analytics.
    Incentivized
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    SAS
    SAS is generally known for good support that's one of the main reasons to justify the cost of having SAS licenses within our organization is knowing that customer support is just a quick phone call away. I've usually had good experiences with the SAS customer support team it's one of the ways in which the company stands out in my view.
    Incentivized
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    In-Person Training
    Bigtincan
    No answers on this topic
    SAS
    SAS has regional and national conferences that are dedicated to expanding users' knowledge of the software and showing them what changes and additions they are making to the software. There are user groups in most of the major cities that also provide multi-day seminars that focus on specific topics for education. If online training isn't the best way for the user, there is ample in-person training available.
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    Online Training
    Bigtincan
    No answers on this topic
    SAS
    There are online videos, live classes, and resource material which makes training very easy to access. However, nothing is circumstantial so applying your training can get tricky if the user is performing complex tasks. When purchasing software, SAS will also allocate education credits so the user(s) can access classes and material online to help expand their knowledge.
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    Implementation Rating
    Bigtincan
    No, key insights. Implementation was easy. The App Data Room staff hosted initial training sessions for our support personnel, and then these support persons conducted training and support sessions for our users.
    Incentivized
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    SAS
    Ask as many questions you can before the install to understand the process. Since a third party does the installation your company is sort of a passanger and it is easy to get lost in the process. It also helps to have all users and IT support involved in the install to help increase the knowledge as to how SAS runs and what it needs to perform correctly.
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    Alternatives Considered
    Bigtincan
    We've used custom developed tools in the past but the upfront cost is very high and the solution we had was very costly to update. We did not have a CMS previously so real-time updates were unheard of. App Data Room has all of the features we previously had plus so much more.
    Incentivized
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    SAS
    SAS was the incumbent tool, and what the team knew. We did look into using Revolution Analytics enterprise version of R, but the learning curve on that caused us to stick with SAS. In my current position, I've opted for WPS over SAS. I can still leverage my SAS experience, but the price is about 15% of what SAS charges, with extra functionality, such as direct database access. I can supplement WPS with free software, such R for anything that it might be missing.
    Incentivized
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    Scalability
    Bigtincan
    No answers on this topic
    SAS
    It all depends on the type of SAS product the user has. Scaleability differs from product to product, and if the user has SAS Office Analytics the scaleability is quite robust. This software will satisfy the majority of the company's analytic needs for years to come. In addition, if SAS is not meeting the users needs the company can easily find SAS solutions that will.
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    Return on Investment
    Bigtincan
    • I don't have any hard numbers. But all I get are good reviews and compliments from our sales team and customers who interact with ADR.
    Incentivized
    Read full review
    SAS
    • SAS is pretty expensive, so a company would need to take that into consideration before purchasing a license.
    • A lot of companies are now starting to use SAS Advance Analytics, it is great for sharing data between departments.
    • Presentations come out better when using SAS, and estimates are more precise to the confidence interval.
    Incentivized
    Read full review
    ScreenShots

    Bigtincan Engagement Screenshots

    Screenshot of Always Up-To-DateScreenshot of Content ManagementScreenshot of In-Depth AnalyticsScreenshot of Instant Follow-UpsScreenshot of Works Online and Offline