Bitium vs. IBM Cloud App ID

Best suited for companies that use the same services across multiple teams, services that might require support at one point. For us, it is very easy to share access to either the IT support team or to me, as the Salesforce administrator, and we can easily take care of the issue and then log out without any hassle.

I would not strongly recommend it for single users, who don't need to share access to others.

Incentivized

Whenever you need to provide Security Provider functionality for a web based application it is well suited. You can also integrate with other directory services (e.g. SAML, Facebook, Google), but not so easily with other Auth0 based services. The customization of the login page is very intuitive, but does not allow much customisation. using the integrated Cloud Directory, you do not need to integrate with existing security providers and you can build up your own user base - including Multi-Factor Authentication settings and password policies.

Incentivized

• Sharing access. It's as easy as 1-2-3 with Bitium, no more hassle with sharing the actual password and then changing it, violating company policies, etc.
• Lots of apps supported. In all three years since we are using Bitium, we haven't encountered any app that would not be supported by it.
• Easy to set up strong passwords. Another very easy and intuitive feature: when you are setting up an app, you can ask Bitium to generate an A-level password automatically, that you can therefore use with ease.

Incentivized

• Uses OIDC/OAuth, so the protocols for accessing user info and token management is familiar
• Clear pricing model
• API binds nicely with IBM Cloud Functions
• Billed as part of our IBM Cloud, along with our other services
• Front-end SDK for Vue, works well

Incentivized

• Apps crashing. From time to time, some apps stop working in Bitium and they come back only after a while (1, 2, 8 hrs). We don't have a clear explanation for this yet.
• Very tied to Chrome. Bitium is almost 'married' to Chrome, making it unusable in other browsers, which is sometimes problematic.
• Sometimes slow Chrome Add-on. From time to time, the add-on seems so unresponsive that it is easier to go to the web dashboard and log in from there in the app you were looking for.

Incentivized

• Pricing can be heavy on small organizations.
• User interface updates could be timely.
• Cloud services hangs at times, but very rarely.

Incentivized

Both the software have different use cases, like IBM Cloud App ID, which will be more suitable for internal websites and apps or specific event website authentications, Auth0 can be suitable for consumer websites, e-commerce sites, where social media login is preferred more by the users. Both have their own capabilities so can be chosen according to their needs.

Incentivized

• Everyone is now required to have A-level passwords, so the overall level of security has increased a lot.
• Having a secured way of sharing access to different apps, users are now very open to being helped more hands-on by the support teams, not fearing that their credentials might be exposed or later used.

Incentivized

• This has had a positive impact on security while developing our company's first major application.
• It has impacted our development process heavily by making authentication simpler than ever.
• It has helped reduce time in our development process by having easy integration and useful guides.

Incentivized