BlackBerry Optics (CylanceOPTICS) vs. Hawkeye by NeuBird

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlackBerry Optics (CylanceOPTICS)
Score 9.9 out of 10
N/A
BlackBerry Optics originated from Cylance, which became a Blackberry company from the early 2019 acquisition. BlackBerry Optics (formerly CylanceOPTICS) is an incident response solution emphasizing fast endpoint detection and automated smart threat response, root cause and context analysis, and other features.N/A
Hawkeye by NeuBird
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Hawkeye by NeuBird is an agentic AI SRE platform built on Amazon Bedrock, combining generative AI reasoning with autonomous agents designed specifically for modern cloud operations. Hawkeye continuously interprets telemetry, change events, and system context to dynamically generate investigation plans and execute intelligent incident analysis without predefined scripts or static runbooks. Purpose-built for AWS environments, Hawkeye natively supports critical…N/A
Pricing
BlackBerry Optics (CylanceOPTICS)Hawkeye by NeuBird
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BlackBerry Optics (CylanceOPTICS)Hawkeye by NeuBird
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlackBerry Optics (CylanceOPTICS)Hawkeye by NeuBird
Features
BlackBerry Optics (CylanceOPTICS)Hawkeye by NeuBird
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
BlackBerry Optics (CylanceOPTICS)
10.0
2 Ratings
12% above category average
Hawkeye by NeuBird
-
Ratings
Company-wide Incident Reporting10.02 Ratings00 Ratings
Integration with Other Security Systems10.02 Ratings00 Ratings
Attack Chain Visualization10.01 Ratings00 Ratings
Centralized Dashboard10.02 Ratings00 Ratings
Machine Learning to Prevent Incidents10.02 Ratings00 Ratings
Live Response for Rapid Remediation10.02 Ratings00 Ratings
Best Alternatives
BlackBerry Optics (CylanceOPTICS)Hawkeye by NeuBird
Small Businesses
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Score 8.8 out of 10
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Score 8.8 out of 10
Medium-sized Companies
CrowdStrike Falcon
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Score 9.1 out of 10
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Score 9.1 out of 10
Enterprises
CrowdStrike Falcon
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Score 9.1 out of 10
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Score 9.1 out of 10
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User Ratings
BlackBerry Optics (CylanceOPTICS)Hawkeye by NeuBird
Likelihood to Recommend
10.0
(2 ratings)
-
(0 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
BlackBerry Optics (CylanceOPTICS)Hawkeye by NeuBird
Likelihood to Recommend
BlackBerry
You can set rules based on specific scenarios to run on machines. For example, you can use this to enable or disable machine learning to block or allow things that users regularly use. You can also log specific attacks on machines (for research later).
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NeuBird
No answers on this topic
Pros
BlackBerry
  • Maps out solid template frameworks.
  • Makes reporting to executives easy to compile and understand.
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NeuBird
No answers on this topic
Cons
BlackBerry
  • No major complaints! Love everything about the service.
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NeuBird
No answers on this topic
Support Rating
BlackBerry
I haven’t seen that there is much support for it. It seems like a lot of trial and error is/will be involved.
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NeuBird
No answers on this topic
Alternatives Considered
BlackBerry
We use Cylance in conjunction with two other products. We have ArcticWolf for monitoring the machines at an even finer detail than Cylance (they can pick up things that can be missed). We also use Cisco Umbrella to block potentially malicious DNS queries. The combination of these three products helps us feel much more secure than if we had just one.
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NeuBird
No answers on this topic
Return on Investment
BlackBerry
  • Addresses known gaps easily.
  • Quick to implement.
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NeuBird
No answers on this topic
ScreenShots

Hawkeye by NeuBird Screenshots

Screenshot of the home page dashboardScreenshot of the application and service connections dashboardScreenshot of the alerts dashboardScreenshot of root cause analysis and corrective actions