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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BlackBerry Optics (CylanceOPTICS)

    Score10 out of 10
    N/ABlackBerry Optics originated from Cylance, which became a Blackberry company from the early 2019 acquisition. BlackBerry Optics (formerly CylanceOPTICS) is an incident response solution emphasizing fast endpoint detection and automated smart threat response, root cause and context analysis, and other features.N/A

    InsightIDR

    Score8.6 out of 10
    N/AIn addition to their incident response service, Rapid7 offers InsightIDR, a combined XDR and SIEM that provides user behavior and threat analytics.

    $5.89

    per month per asset

    Pricing
    BlackBerry Optics (CylanceOPTICS)InsightIDR
    Editions & Modules
    No answers on this topic
    InsightIDR Advanced
    $5.89
    per month per asset
    Offerings
    Pricing Offerings
    BlackBerry Optics (CylanceOPTICS)InsightIDR
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*500 asset minimum. Billed annually. All amounts are shown in U.S. dollars. International prices vary.
    More Pricing Information
    Community Pulse
    BlackBerry Optics (CylanceOPTICS)InsightIDR
    Considered Both Products
    BlackBerry
    No answer on this topic
    Rapid7
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Features
    BlackBerry Optics (CylanceOPTICS)InsightIDR
    Incident Response Platforms
    Comparison of Incident Response Platforms features of BlackBerry Optics (CylanceOPTICS) and Rapid7 InsightIDR
    Feature
    BlackBerry Optics (CylanceOPTICS)
    10.0
    2 Ratings
    11% above category average
    Rapid7 InsightIDR
    -
    Ratings
    Company-wide Incident Reporting10.02 Ratings00 Ratings
    Integration with Other Security Systems10.02 Ratings00 Ratings
    Attack Chain Visualization10.01 Ratings00 Ratings
    Centralized Dashboard10.02 Ratings00 Ratings
    Machine Learning to Prevent Incidents10.02 Ratings00 Ratings
    Live Response for Rapid Remediation10.02 Ratings00 Ratings
    Best Alternatives
    BlackBerry Optics (CylanceOPTICS)InsightIDR
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    Microsoft Defender XDR
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Microsoft Defender XDR
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    Microsoft Defender XDR
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BlackBerry Optics (CylanceOPTICS)InsightIDR
    Likelihood to Recommend
    10.0
    (2 ratings)
    10.0
    (12 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BlackBerry Optics (CylanceOPTICS)InsightIDR
    Likelihood to Recommend
    BlackBerry
    You can set rules based on specific scenarios to run on machines. For example, you can use this to enable or disable machine learning to block or allow things that users regularly use. You can also log specific attacks on machines (for research later).
    Incentivized
    Read full review
    Rapid7
    It has been brilliant for us in terms of understanding the behaviour affecting our endpoints and assets. We have full visibility of our alerts, which menas we can act on them immediately. We use a single pain of glass with dashboards that can be easily drilled down into to get further information. It has laso helped us eo create bespoke reports for senios Managmeent, while at the same time supports other teams like Network Mnagement and Operations.
    Incentivized
    Read full review
    Pros
    BlackBerry
    • Maps out solid template frameworks.
    • Makes reporting to executives easy to compile and understand.
    Incentivized
    Read full review
    Rapid7
    • Rapid7 InsightIDR does a very good job at keeping virus definitions up to date so that our threat intelligence is very up to date when knowing what to protect against.
    • It helps us by scanning all of our infrastructure components and highlights where improvements need to be made in security so we can be proactive with our security initiatives.
    • It has automated response mechanisms to triage and resolve any potentials risks allowing us to save time in the long run.
    Incentivized
    Read full review
    Cons
    BlackBerry
    • No major complaints! Love everything about the service.
    Incentivized
    Read full review
    Rapid7
    • Sometimes Rapid7 InsightIDR will be too locked down and without knowing will block applications and processes needed for day to day operation.
    • System scans with Rapid7 InsightIDR can be very bandwidth-heavy on the network and system resources.
    • From a recent incident, we have seen more and more false positives from Rapid7 InsightIDR on areas that we know are secure.
    Incentivized
    Read full review
    Support Rating
    BlackBerry
    I haven’t seen that there is much support for it. It seems like a lot of trial and error is/will be involved.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Alternatives Considered
    BlackBerry
    We use Cylance in conjunction with two other products. We have ArcticWolf for monitoring the machines at an even finer detail than Cylance (they can pick up things that can be missed). We also use Cisco Umbrella to block potentially malicious DNS queries. The combination of these three products helps us feel much more secure than if we had just one.
    Incentivized
    Read full review
    Rapid7
    The biggest advantage it has the lightweight agent and smooth and less traffic chaos in network during log collection. Cloud Security always require extra efforts but InsightIDR reduce that burden as it has highly anticipated agents to which knows what they need to do when they captured malicious traffic.log collection and threat intelligence is major part in and xdr and here it stand out along others in the market, I started my career as qualys administration but I like InsightIDR much now.
    Incentivized
    Read full review
    Return on Investment
    BlackBerry
    • Addresses known gaps easily.
    • Quick to implement.
    Incentivized
    Read full review
    Rapid7
    • Rapid7 InsightIDR has allowed us to be proactive in securing our systems as the vulnerability scans give us a lens at what we need to fortify when it comes to security.
    • In recent incidents its allowed us to save time and money as it mostly detects issues accurately and we are able to bring systems back quickly without too much downtime for the business.
    • With recent updates, we are confident that Rapid7 InsightIDR is a good solution for the long run as they are always making adjustments to their platform and improving it with every release.
    Incentivized
    Read full review
    ScreenShots