TrustRadius

Blockspring (discontinued) vs. Manhattan Active® Customer Engagement

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blockspring (discontinued)
Score 9.4 out of 10
N/A
Blockspring was a suite of data enrichment tools for sales, providing reporting and list building capabilities using familiar applications (e.g. LinkedIn, Google or Bing Search, Hunter.io, Clearbit). Blockspring was acquired by Coinbase in 2019, and discontinued in late 2022.
$29
per month
Manhattan Active® Customer Engagement
Score 8.0 out of 10
N/A
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
Pricing
Blockspring (discontinued)Manhattan Active® Customer Engagement
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blockspring (discontinued)Manhattan Active® Customer Engagement
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Blockspring (discontinued)Manhattan Active® Customer Engagement
Small Businesses
Lead411
Lead411
Score 8.2 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
Paperflite
Paperflite
Score 8.1 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
Paperflite
Paperflite
Score 8.1 out of 10
Verint Community
Verint Community
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blockspring (discontinued)Manhattan Active® Customer Engagement
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Blockspring (discontinued)Manhattan Active® Customer Engagement
Likelihood to Recommend
Discontinued Products
No answers on this topic
Manhattan Associates
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
Verified User
Anonymous
Read full review
Pros
Discontinued Products
No answers on this topic
Manhattan Associates
  • Permanently Adaptive.
  • Seamlessly Integrated.
  • Greater Visibility.
Verified User
Anonymous
Read full review
Cons
Discontinued Products
No answers on this topic
Manhattan Associates
  • User Interface.
  • Data Security.
  • API's
Verified User
Anonymous
Read full review
Alternatives Considered
Discontinued Products
No answers on this topic
Manhattan Associates
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
Verified User
Anonymous
Read full review
Return on Investment
Discontinued Products
No answers on this topic
Manhattan Associates
  • Implementation of the whole supply chain and fulfilment.
  • Better Data Management.
  • Effective use of configurations.
Verified User
Anonymous
Read full review
ScreenShots