Blueprint Platform vs. OpenText Operations Orchestration

Blueprints ability to generate reports is quite useful and comprehensive providing a good amount of information in a fairly detailed manner, thus assisting the entire decision-making management in a much more objective manner. The only issue we are facing is it cannot be customised for multiple teams.

Incentivized

The products are being paired by the company with different software to specifically fit multiple scenarios. As a standalone platform, it can answer any task with its build-in content or the ability to create your own content and solution.

• Blueprint is formatted similarly to some of the office programmes with which I am very Familiar
• Migration from one tool to another is easy
• Amazing detailed reports

Incentivized

• Allows for the quick disconnection of accounts that break our terms of service
• Seamless integration with our billing system
• Has the ability to house all member/client account information in one single location

Incentivized

• Blueprint cannot be customised for multiple teams
• The UI should be improved, It should be made user friendly
• The customer service time should improve

Incentivized

• The product build in portal need to be more flexible

Wooqer does not have reports and analytics and Blueprint has some really useful reports feature which was important for us.

Incentivized

Most product works well enough, but none of them combine the non-agent/client approach to automation with an easy to develop mechanism (the drag&drop development approach) This alone put this solution on top of our preferred implantation product list

• If time is money, the time saved by using this all-in-one product has certainly saved time AND money.

Incentivized