BMC Helix Virtual Agent vs. Salesforce Einstein Bots
BMC Helix Virtual Agent vs. Salesforce Einstein Bots
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BMC Helix Virtual Agent | N/A | BMC Helix Virtual Agent (formerly Helix Chatbot) is designed to offer intelligent, omni-channel experiences to drive employee engagement and productivity via BMC Helix Digital Workplace and BMC Helix Business Workflows. These applications address changing expectations around user experiences and go beyond convenience; AI-powered experiences make digital services easier for IT organizations to deploy and easier and more appealing for employees to consume. | N/A | |
 Einstein Bots | N/A | Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition. | $50 per month per 100 conversations |
| BMC Helix Virtual Agent | Salesforce Einstein Bots | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| BMC Helix Virtual Agent | Salesforce Einstein Bots | |
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| Top Pros | No answers on this topic | |
| Top Cons |
| No answers on this topic |
| BMC Helix Virtual Agent | Salesforce Einstein Bots | |
|---|---|---|
| Small Businesses |  Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
| Medium-sized Companies |  Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| BMC Helix Virtual Agent | Salesforce Einstein Bots | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 6.4 (1 ratings) |
| BMC Helix Virtual Agent | Salesforce Einstein Bots | |
|---|---|---|
| Likelihood to Recommend |  BMC Software Inc. No answers on this topic | Salesforce
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| Pros | BMC Software Inc. No answers on this topic | Salesforce
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| Cons | BMC Software Inc. No answers on this topic | Salesforce
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| Return on Investment | BMC Software Inc. No answers on this topic | Salesforce
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| ScreenShots |