BotPenguin vs. WATI.io

BotPenguin

WATI.io

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BotPenguin	N/A	N/A	BotPenguin can be used to engage customers and visitors anywhere, anytime with live chat, 60+ no-code integrations, and a unified inbox to access all chats. It helps to build stronger customer relationships at every touch point with an omni-channel chatbot that can carry conversations in a brand’s voice. By harnessing web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations, BotPenguins can create smart…	$0 free for 1 chatbot, 1000 messages, and 100 conversations
WATI.io	Score8.9 out of 10	N/A	WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time.	$49 per month

Pricing

BotPenguin

WATI.io

Little: $15
per month per user
King: $50
per month per user

Standard: $49
per month
Professional: $98
per month

Pricing Offerings
BotPenguin	WATI.io
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

Discount available for annual pricing.

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Best Alternatives
	BotPenguin	WATI.io
Small Businesses	ZoomInfo Chat Score7.9 out of 10	Simplify360 Score7.8 out of 10
Medium-sized Companies	SAP Conversational AI (discontinued) Score6.8 out of 10	Customer.io Score9.1 out of 10
Enterprises	AWS Chatbot Score8.4 out of 10	SAP Service Cloud Score8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BotPenguin	WATI.io
Likelihood to Recommend	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	BotPenguin	WATI.io
Likelihood to Recommend	BotPenguin No answers on this topic	WATI.io If your userbase is small. Want to set up and start using the system quickly, then go for Wati.io. Easy setup, integration with google sheets, chrome extension, Zapier, Woo-Commerce, an option of the no-code chatbot, etc. will ease up too much work. Pricing-wise, it's costlier than other tools. Also, it's for WhatsApp only. IF you want to do the same with Instagram or Facebook, or LinkedIn, then it will not be possible on Wati.io. Incentivized Verified User Read full review
Pros	BotPenguin No answers on this topic	WATI.io Segmented campaigns. Easy to access documents for developers. Integrations with other tools. Incentivized Verified User Read full review
Cons	BotPenguin No answers on this topic	WATI.io Open marketplace for integrations. Inclusion of the social platforms like Facebook, LinkedIn & Instagram. Incentivized Verified User Read full review
Alternatives Considered	BotPenguin No answers on this topic	WATI.io Wati.io is easy and quick to set up and start using it. No need for any technical person. Also, reviews of other users led us to select Wati.io. Incentivized Verified User Read full review
Return on Investment	BotPenguin No answers on this topic	WATI.io Quick setup gave us good advantage. Easy to use, no need of any technical knowledge. Incentivized Verified User Read full review
ScreenShots	BotPenguin Screenshots