BounceBack Ultimate vs. Datto Endpoint Backup

It does exactly what it needs to do. If there is another MSP that needs a set-it-and-forget-it box they can deploy on client sites, I would recommend this box, especially if they are already using other Datto products such as Datto RMM, as it all integrates with the same portal.

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• All clients on the same Webui.
• Easy to spin up a snapshot.
• Support is fast.

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Independently Invited by TrustRadius

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• It can be sometimes complicated to change the settings.
• They make it very difficult to migrate the backups.

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Independently Invited by TrustRadius

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The webui is intuitive and well-organized. If you need any help, the online chat is quick to respond.

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Slide BCDR, which is not listed. The slide is much simpler, and I found the alerts and alert clearing to be much more effective than Datto. It takes far fewer clicks in the slide interface to do what I need. Slide support is a little bit worse than Datto as it has no live chat

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• The only negative was that when trying to migrate to another BCDR solution, they were not helpful in recovering the data.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info