Brightflag vs. LexisNexis Juris

I already recommend Brightflag to anyone and everyone who processes invoices. There is a lot of information and data that comes on these invoices, and having a system that streamlines the information in one place has been extremely useful for a department that is a cost center and needs a quick way to justify every spend.

Incentivized

LexisNexis Juris is well suited for our firm because of the case management integration (Time Matters). The ability to keep track of your time within a specific case without having to switch between applications is a huge timesaver.

Incentivized

• Easy interface
• Amazing customer service
• Measurable impact on bottom line

Incentivized

• Timers are available within each new time entry.
• LexisNexis Juris can quickly look up client matter information and billing details.
• Attorneys are assigned timekeepers, which allow them to monitor associates' hours billed.

Incentivized

• More bespoke flags
• More benchmarking data

Incentivized

• LexisNexis Juris could allow for more time entry filters, such as filters for specific entries that include the same matter name.
• Task and activity codes could be more streamlined.
• LexisNexis Juris could provide more reporting options.

Incentivized

Super easy to set up and use. The interface is intuitive, but it's worth spending some time getting used to seeing where the different "file cabinets" are located. I recommend having one person dedicated to the day-to-day management of the platform (separate from the reviewers and approvers), someone who just manages to upload the invoices, setting up new vendors, liaising with BF Support, but cross-training everyone who uses it on the broad functions.

Incentivized

Customer support is spectacular. Probably the single best quality of this product. They are quick to respond, quick to troubleshoot, and quick to offer suggestions on workarounds for things that might still be in the works (or unique to us). That level of agility and can-do attitude is what I needed in a partner like this.

Incentivized

• ROI has been superb: saw a 30% drop in legal spend (based on invoice amount) due to catching items that shouldn't have been charged or charges that exceeded agreed-upon caps.
• Being able to add prior years' invoices to the system has been incredible since it allows for internal benchmarking and YoY comparison reporting.

Incentivized

• Invoices and bills are generated easily

Incentivized