Bugcrowd vs. Tenable Vulnerability Management

Bugcrowd is great for bug bounty programs and as a cheaper alternative to a full-blown penetration test. Small to medium-sized companies who are serious about security, but don't have the budget for a $40,000 penetration test, this is a great solution. Bugcrowd isn't going to be able to do much of the white-box penetration testing (code reviews), as they are more suited for grey-box and black-box. A program like this will need at least one dedicated person to work with the moderator, verify findings, and decide on the severity of the finding.

Incentivized

I've been using this product since it began as an open source product, I really like it and for the money, I think it's probably the best choice for most companies who need a product like this. Over the years I've seen the interface change quite a bit and sometimes I think it's a bit unclear how to do certain things and the different packages can be confusing, these are the only reasons I'm giving it a 9 instead of a 10.

Incentivized

• Having a pool of security researchers helps keep the penetration tests broad, getting the most bang for your buck.
• The integration with Slack makes it easy to keep tabs on the program and when new findings are submitted.
• The interface is pretty simple to use and fairly intuitive.

Incentivized

• Setup of the internal scanner was fairly simple and straight forward.
• An update came out for the internal scanner that allows you to add an Internal Certificate Authority for lookup.
• Has automated reporting to keep executives and compliance departments informed.
• Internal scanner can be configured to auto-update itself.
• "Recast Rules" allows your organization to redefine a vulnerabilities' classification, if it is not applicable or your disagree.
• External PCI scans allow you to remediate before submitting to Tenable.io for review.
• Tenable.io staff was very patient and helpful. They provided some limited guidance with remediation.
• Internal and External scans can be automated. schedule for the automated scans is very granular.

Incentivized

• The success of your program highly depends on the moderator that is assigned to your project. A good moderator will continue to find researchers until the quota is full. Less than stellar moderators will send out one invite and sees what sticks.
• Not all researchers are as professional as one might hope. This can ruin the experience.

Incentivized

• Expensive - You do pay a slight premium for the best product in the space.
• Asset management is difficult to work with if you have a lot of asset turnover, the license can be ''held'' for 3-6 months after the asset is gone from your environment.

Incentivized

We like to renew tenable each year we have had it so far.

Incentivized

Overall it is good, it took a little while to understand it and figure things out but once you have a good grasp on it then, it is very good.

Incentivized

Support is usually really great at walking you through any steps you need to take when you get stuck on something. There are a few false positives and errors that have come up over the years that required their help to get through. Unfortunately, the steps required to diagnose some problems are more tedious than I think should be necessary. (IE: SQL instances can throw errors that clog up your logs because one plugin affects it in a certain way. The process to diagnose this is to watch timestamps of plugins in a log while monitoring the SQL logs at the same time and using your best guess as to what is causing it.)

Incentivized

Budget was ultimately the reason we went with Bugcrowd initially. Bugcrowd allowed for us to come up with our own bounty scale to fit out budget. Most other companies had a fixed scale, or the scale was not as flexible as we wanted it. Traditional penetration testing companies were very expensive.

Incentivized

Tenable.io has a comparable set of features, with excellent support and a competitive price. After less than desirable experiences with another company, we moved to Tenable and haven't looked back since.

Incentivized

• We have received some great results for a great price. We've also received some poor results at the same price.
• Bugcrowd is not always recognized as a "real" penetration test, but for the most part, we have not had any problems with customer accepting our reports.
• Overall, Bugcrowd has been an overall good experience, but we have had a poor moderator from time-to-time that has resulted in less than ideal results.

Incentivized

• Since this is a requirement for our PCI compliance and the cost is relatively low, the ROI isn't really something we need to think too much about, Tenable's pricing is fair and affordable.

Incentivized