TrustRadius

BugSnag vs. Luciq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugSnag
Score 8.0 out of 10
N/A
Bugsnag is an application health and error tracking application, now from Smartbear since the April 2021 acquisition, for monitoring web application stability, and alerting developers to app issues and error-rate in real-time.
$65
per month per user
Luciq
Score 8.0 out of 10
N/A
Luciq, formerly Instabug, delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Luciq helps development and product teams collect bugs and feedback from beta testers and…
$149
per month
Pricing
BugSnagLuciq
Editions & Modules
No answers on this topic
Basic
starts at $149
per month
Pro
starts at $249
per month
Premium
Custom Quote
Offerings
Pricing Offerings
BugSnagLuciq
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—20% discount for annual plan.
More Pricing Information
Community Pulse
BugSnagLuciq
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User Ratings
BugSnagLuciq
Likelihood to Recommend
10.0
(1 ratings)
8.0
(2 ratings)
User Testimonials
BugSnagLuciq
Likelihood to Recommend
SmartBear
It's great for tracking bugs on your app. I don't think I can do anything else besides that...
Verified User
Anonymous
Read full review
Luciq Inc.
Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
Billy Pham | TrustRadius Reviewer
Billy Pham
Technical Program Manager
Read full review
Pros
SmartBear
  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.
Verified User
Anonymous
Read full review
Luciq Inc.
  • Makes it easy for the end-users of the mobile apps.
  • Provides crash analytics.
  • Helps capture user inputs.
Verified User
Anonymous
Read full review
Cons
SmartBear
  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.
Verified User
Anonymous
Read full review
Luciq Inc.
  • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
  • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
Billy Pham | TrustRadius Reviewer
Billy Pham
Technical Program Manager
Read full review
Return on Investment
SmartBear
  • It has caught bugs on the spot, which allows us to quickly fix them.
Verified User
Anonymous
Read full review
Luciq Inc.
  • Reduced the time to get feedback.
Verified User
Anonymous
Read full review
ScreenShots

Luciq Screenshots

Screenshot of Instabug Report