Calyx Software offers Point for mortgage officers, software supporting the loan lifecycle from prequalification to processing.
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Mortgage Builder Software
Score 8.0 out of 10
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Mortgage Builder, a subsidiary of Constellation Mortgage Solutions, is presented as a robust and comprehensive loan servicing platform that automates key functions of loan servicing. Benefits include standard and custom reporting capabilities and web access to loan-level information for internal personnel and external parties. The vendor states MB strives to meet lenders’ needs throughout the entire loan cycle from origination to post-closing to servicing.
It gets the job done for initiating loans. I can't say anything about the marketing tools as I haven't used them but as a de facto technical support person in the company, I have helped many of the loan officers resolve issues (or inform them they are not resolvable yet). One limitation I ran into was property and loan matching. The system allows one property to be matched with multiple liabilities but not the converse. For an investor with a portfolio loan, it was not possible to show one liability relating to multiple properties. This required workarounds. The field for entering properties is very small in list form making review difficult when there are more than a few properties. The interface could be more adjustable. Overall, the program is not well-liked by the loan officers who would prefer a more modern platform, though all surely have some drawbacks. The program appears to have many functions we do not use and it would be preferred if the ones we use worked better.
Mortgage Builder offers a solid and stable group of products that will allow you to manage your customer pipeline end-to-end, with good support, at a lower price compared to the big boys in this arena. That said, you will have a less polished offering but they are moving in the right direction of updating many of their components.
There is lots of room for improvement as there have been many bugs in the implementation of the new format. Responsiveness to customer needs was inexcusably slow for a change that was years in the planning.
Many of the calculations seem inconsistent on Fees Worksheet and other pages, including differences in how the information appears when printed vs onscreen.
The menus are not intuitive and could be much better.
The user interface is archaic.
Field links do not work correctly and take a long time to be corrected.
It has been less expensive than some of the other more well known applications
They offer a relatively quick turnaround on any customer or user issues that may arise with their support team so that the the process is not significantly delayed
It allows for a wide variety of loan programs and scenarios to complete loans
