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Foundation Directory Online by Candid vs. CharityEngine

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Foundation Directory Online by Candid

    Score9.3 out of 10
    N/AThe Foundation Directory Online (FDO) is an online database of donations, donors, and grantmakers, from Candid.orgN/A

    CharityEngine

    Score4 out of 10
    Small Businesses (1-50 employees)
    CharityEngine is a CRM specifically for nonprofits. It allows nonprofits to centralize and leverage their data to enrich donor relationships and raise money. Features include forms, advocacy campaigns, text-to-give, email marketing, peer-to-peer fundraising, and real-time personalization, and PCI-certified payment processing.N/A
    Pricing
    Foundation Directory Online by CandidCharityEngine
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Foundation Directory Online by CandidCharityEngine
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Foundation Directory Online by CandidCharityEngine
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    Enterprises
    Kindsight iWave
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Foundation Directory Online by CandidCharityEngine
    Likelihood to Recommend
    8.0
    (3 ratings)
    4.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    4.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Foundation Directory Online by CandidCharityEngine
    Likelihood to Recommend
    Candid.org
    Beyond any pros or cons, the simple fact is that FDO is the industry standard for grant prospecting databases. Others like GrantStation, GrantSearch, and more can offer some other functionalities or different UX/UI, but ultimately I've never found something that other search platforms had that FDO did not. If you are a non-profit organization, you need a subscription to FDO if you have any serious interest in prospecting (and getting) institutional funding.
    Incentivized
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    CharityEngine
    CharityEngine has the POTENTIAL to be a good CRM, but both unresponsiveness to the more complex problems go unresolved for months at a time. Employee turnover is huge, which is likely because upper management is doing nothing to solve the internal problems. I would NOT recommend this CRM at this point. While CharityEngine does allow reasonably robust storage and querying of data if you plan to send emails through your CRM, look elsewhere. CharityEngine's framework is clunky and counter-intuitive, in addition to frequently just not working at all.
    Incentivized
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    Pros
    Candid.org
    • Summarizing foundation information (contact info, funding priorities, geographic priorities, etc.) in a user-friendly format
    • Recommending similar foundations based on certain criteria, this is helpful when looking for new funding opportunities
    • Being able to search through organization's 990s using crtl + F
    Incentivized
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    CharityEngine
    • Allows users to create unique queries to generate targeted data.
    • Allows the entry of addresses from all around the world, not just US addresses.
    Incentivized
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    Cons
    Candid.org
    • As this platform grows, more data will be available and I'm looking forward to even further narrowed search results.
    Incentivized
    Read full review
    CharityEngine
    No answers on this topic
    Usability
    Candid.org
    No answers on this topic
    CharityEngine
    There are a lot of frustrating things about the general usage of CharityEngine. It syncs with a nine-digit zip code database, but doesn't automatically populate exportable fields with this data - it must be manually requested for each record. Buttons that allow a user to quickly move to a specific area of the data in a customer record frequently stop working after updates; are found by users and reported, and then take a month or longer to be fixed. A clunky and counter-intuitive "creative" database frequently fails completely and is always slow.
    Incentivized
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    Support Rating
    Candid.org
    Any question is answered within 24-48 hours, professionally. If one person can't answer right away, they will seek answers within their support group and find the answer for you.
    Incentivized
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    CharityEngine
    No answers on this topic
    Alternatives Considered
    Candid.org
    I have also used Grant Station and GuideStar for foundation research and have found Foundation Directory Online to be the most user-friendly, provide the most detailed information about foundations, and to have the best search features in order to find the funders that I am looking for as well as to discover new funders
    Incentivized
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    CharityEngine
    No answers on this topic
    Return on Investment
    Candid.org
    • We don't apply for many grants, however; we use look for resources to direct nonprofit when looking for additional funding outside of our funding process.
    Incentivized
    Read full review
    CharityEngine
    • CharityEngine has allowed our organization to grow in the past few years, but it has not kept up with industry trends and avoids making changes and updates requested by users.
    • Our overall business objectives cannot be met with CharityEngine alone. We must export data and use other applications to generate the data we need.
    Incentivized
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    ScreenShots

    CharityEngine Screenshots

    Screenshot of the campaign dashboard.Screenshot of the performance dashboard.Screenshot of the sustainer dashboard.