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CaptaFi vs. Zinnia SmartOffice

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaptaFi

    N/AN/ACaptaFi is loan tracking software with a built in CRM, phone system and e-sign module. The web based software helps manage a sales pipeline. A customer portal, branded with a company name and logo, allows clients to upload their documents directly into the system. CaptaFi is available with a 14 Day Free Trial, and it is $20 per user, per month.

    $20

    per month per user

    Zinnia SmartOffice

    Score9.9 out of 10
    N/AFormerly from Ebix, Zinnia SmartOffice is a practice and agency management solutions for financinal service providers and banking institutions, offering CRM features, client engagement, note logging, financial document and data management, and related features.

    $70

    per month per user

    Pricing
    CaptaFiZinnia SmartOffice
    Editions & Modules
    Enterprise
    $40
    per month per user
    Single User Performance License
    $70
    per month Single User
    Advisor Bundle
    $135
    per month Up to 2 user licenses
    Producer Bundle
    $275
    per month Up to 5 user licenses
    Offerings
    Pricing Offerings
    CaptaFiZinnia SmartOffice
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$250Optional
    Additional Details
    More Pricing Information
    User Ratings
    CaptaFiZinnia SmartOffice
    Likelihood to Recommend
    -
    (0 ratings)
    7.5
    (2 ratings)
    User Testimonials
    CaptaFiZinnia SmartOffice
    Likelihood to Recommend
    Captasoft
    No answers on this topic
    Zinnia
    It is excellent for account opening, document aggregation and storage, tracking and correspondence. It is lacking in its interface and is often not intuitive or user friendly. I have had difficulty running specialized reports in the past and have had to call customer service for issues that should be easy to solve on one's own. There sometimes be a tremendous delay when interfacing with other programs like Microsoft Word.
    Incentivized
    Read full review
    Pros
    Captasoft
    No answers on this topic
    Zinnia
    • organized
    • user friendly
    • effective
    • helpful
    • transparent
    Incentivized
    Read full review
    Cons
    Captasoft
    No answers on this topic
    Zinnia
    • The interface could be more user friendly
    • Some of its functionality is hard to use and/or hard to find
    • There are alot of field that we do not use that do not appear to be able to be deleted
    • It can sometimes be difficult to add new functionality
    Incentivized
    Read full review
    Alternatives Considered
    Captasoft
    No answers on this topic
    Zinnia
    While we have considered making a change we did not see the merit in considering any other companies. Additionally, the pricing is so attractive it is hard for other companies to compete for our business. At no point in the last 10 years have we seriously considered making a change
    Incentivized
    Read full review
    Return on Investment
    Captasoft
    No answers on this topic
    Zinnia
    • organization
    • productivity
    • effeciency
    Incentivized
    Read full review
    ScreenShots

    CaptaFi Screenshots

    Screenshot of Pipeline / Kanban ViewScreenshot of Record List ViewScreenshot of Private Label Branding

    Zinnia SmartOffice Screenshots

    Screenshot of SmartOffice DashboardScreenshot of SmartOffice Contact ScreenScreenshot of SmartOffice Investment Account