TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaptivateChat

    Score10 out of 10
    N/ACaptivate Chat integrates customer live chats from various platforms (websites, Facebook, Instagram, Twitter, WhatsApp, SMS, and email) into MS Teams or Slack. The app simplifies customer communication and team collaboration, allowing users to communicate with customers from their preferred messaging app, prioritise and assign chats, and track performance all natively in MS Teams or Slack. Compatible with GPT, Watson, and Amazon Lex bots, the app provides multi-language support for…

    $69

    per month Unlimited users or agents

    Pricing
    CaptivateChat
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    CaptivateChat
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Best Alternatives
    CaptivateChat
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternatives