Overview
What is CaptivateChat?
Captivate Chat integrates customer live chats from various platforms (websites, Facebook, Instagram, Twitter, WhatsApp, SMS, and email) into MS Teams or Slack.The app simplifies customer communication and team collaboration, allowing users to communicate with customers from their preferred messaging app,…
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Get StartedPricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $69 per month Unlimited users or agents
Product Details
- About
- Competitors
- Tech Details
What is CaptivateChat?
Captivate Chat integrates customer live chats from various platforms (websites, Facebook, Instagram, Twitter, WhatsApp, SMS, and email) into MS Teams or Slack.
The app simplifies customer communication and team collaboration, allowing users to communicate with customers from their preferred messaging app, prioritise and assign chats, and track performance all natively in MS Teams or Slack. Compatible with GPT, Watson, and Amazon Lex bots, the app provides multi-language support for businesses of all sizes.
CaptivateChat Features
- Supported: Communicate with customers directly from Teams or Slack
- Supported: Compatible with any bot, including GPT and Watson
- Supported: Offers a clear view of all customer conversations from any channel in one place
- Supported: Reporting to track performance
- Supported: Multi language support for global reach
- Supported: Native integration with Teams or Slack, no chat folder chaos
- Supported: Advanced workflow management to ensure chats are not missed
CaptivateChat Competitors
CaptivateChat Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |