Cart.com vs. FastSpring

The Multi-Store eCommerce platform is by far the strongest feature. Anyone who has a direct to consumer business and a business-to-business side should use cart.com. Also, if you plan to grow to a 7 figure business, it is best to start and stay with cart.com because Shopify will get ridiculously expensive as you grow.

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FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.

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• Multi store eCommerce platform is the best part about Cart.com.
• Pricing is a super high value and rewards you as you grow.
• Free templates are attractive.
• The Rule Engine feature is very powerful and we use it a lot.

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• FastSpring makes the process of selling ebooks from my website quite painless and virtually invisible for me. I let FastSpring handle all details of the transactions, and I rarely have to get involved directly with the customers who purchase the books.
• FastSpring is very responsive with respect to technical and customer support. I have had a few occasions when a customer was having difficulty completing a purchase transaction, and FastSpring has always been responsive and helpful in resolving such problems quickly and efficiently.
• FastSpring offers a flexible set of options for customizing ordering pages that can be included in my website. There are many options, such as promotional coupons, discounts, multiple file downloads, and others.

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• The integrations are good, but not great. Shopify is really good at integrations.
• Tech support is fairly slow and it can take several days to a week to get a simple question answered.
• Stronger reporting. It hasn't changed in the last 4 years.

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• They should work on integrations, just like other providers offering a script needs to be installed on the site, then the payment forms can be integrated easily
• Interface seems old, maybe they can work on it
• Sometimes, we saw duplicate payments on recurring payments
• WordPress Integration

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None of them did Multi Store platforms.

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FastSpring provides an easier solution, and definitely a much better fit for our configuration, which doesn't require a lot of power, just an easy workflow with a single product to purchase, to provide the most straightforward experience to the user. With FastSpring we have been able to accomplish this task in few weeks of integration, and a great help from FastSpring support, which has been the greatest benefit of choosing FastSpring as a partner.

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Independently Invited by TrustRadius

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• The pricing model is a great value adding to our bottom line.
• Our inventory management is accurate and easy with the multi-store pulling into the same dashboard.

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• FastSpring has been vital to my company's online ordering process. I have seen some other companies go out of business, leaving software developers scrambling to find new payment processors. I have no worries about the stability of FastSpring, they do a great job and deserve my business.
• FastSpring makes it possible to me to have an online and professional looking web store - without writing all of the software myself.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info