TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaseWare

    Score9 out of 10
    N/ACaseware is a global provider of cloud-enabled audit, financial reporting and data analytics solutions for accounting firms, corporations and government regulators. Caseware’s tools and platforms help customers in 130 countries.N/A

    Sfax

    Score8 out of 10
    N/ASfax is a document management software offering from Scrypt Corporation. It includes features such as the ability to securely send, receive, annotate, digitally sign and manage faxes to eliminate manual processes and paper along with military-grade encryption to minimize the risk of exposure and prevent a breach.N/A
    Pricing
    CaseWareSfax
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CaseWareSfax
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CaseWareSfax
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
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    OpenText XM Fax
    Score10 out of 10
    Enterprises
    No answers on this topic
    OpenText XM Fax
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CaseWareSfax
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CaseWareSfax
    Likelihood to Recommend
    Caseware International Inc.
    CaseWare Cloud has made it much easier to manage our practice. We use CaseWare Working Papers and the SmartSync Server for all our GIFI and Compilation engagements, and it has provided many efficiencies when working on these engagements. It has also proved to be very useful when tracking time and billing our personal tax clients. We are able to keep relevant info for all our clients under the entities section, which has allowed us to maintain a high level of client service. I would recommend CaseWare Cloud and Time to anyone looking for tools to help manage their practice.
    Incentivized
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    Scrypt Corporation
    Sfax is great for sending and receiving a high volume of faxes encrypted/HIPAA compliant documents. Sfax makes tracking the status of faxes easy and quick. Sfax may not be the most efficient or effective system for low volume faxing.
    Incentivized
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    Pros
    Caseware International Inc.
    • Invoicing is very simple and highly customizable.
    • CaseWare Time is easy to use and it is convenient to have the ability to set billing rates for individual staff and time codes.
    • The memo section for entities allows us to include detailed notes and relevant info for clients in a space that is convenient to access.
    Incentivized
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    Scrypt Corporation
    • Fax submission tracking.
    • Fax failure notification.
    Incentivized
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    Cons
    Caseware International Inc.
    • Under the list of entities, it is not possible to show or search phone numbers. In order to do this, we had to manually move all of our client phone numbers from each entity to their corresponding contact. It would be much more convenient if there was a way to export phone numbers from entities to contacts, or if you could simply search phone numbers from the entities screen.
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    Scrypt Corporation
    • Functionality can sometimes be difficult.
    • No driver compatibility with MAC operating system.
    Incentivized
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    Support Rating
    Caseware International Inc.
    No answers on this topic
    Scrypt Corporation
    Sfax customer service is good, but can be a little slow to provide updates and solutions.
    Incentivized
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    Alternatives Considered
    Caseware International Inc.
    We researched similar products from Wolters Kluwer before making our purchase. We felt the features in CaseWare Cloud were better suited to our needs. Our previous experience with CaseWare and our desire to continue using CaseWare Working Papers is the main reason we made the decision to choose CaseWare Cloud.
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    Scrypt Corporation
    Sfax fits better with our company's needs and HIPAA compliance needs.
    Incentivized
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    Return on Investment
    Caseware International Inc.
    • Increased accuracy of billing
    • Better time management
    • Secure storage of CaseWare Working Papers files
    • Effective client management
    Incentivized
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    Scrypt Corporation
    • Sfax can be costly with high volume.
    • The success rate of faxes is significantly higher than any other system we have used, which reduces the need to refaxing files.
    Incentivized
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