TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Centreon

    Score8.7 out of 10
    N/ACentreon, from the French company of the same name, is an IT infrastructure monitoring platform.N/A

    Imagicle

    Score9 out of 10
    N/AImagicle, a Cisco Preferred Solution Developer in Massarosa, offers what they present as a complete suite of software applications for enabling Communications in large, medium and small businesses. Tools include call queueing, call recording, directory, call analytics and monitoring, and IP fax server for Cisco and Cisco Jabber users.N/A
    Pricing
    CentreonImagicle
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CentreonImagicle
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CentreonImagicle
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Icinga
    Score9 out of 10
    No answers on this topic
    Enterprises
    HPE OneView
    Score6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CentreonImagicle
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.4
    (2 ratings)
    User Testimonials
    CentreonImagicle
    Likelihood to Recommend
    Centreon
    It is a good product that is robust. They have a free version that makes the value good. If it cost money then the install and plugins would need polishing. But overall it is a good product that does what it says it does. But definitely not for beginners you do need some knowledge to set it up and get it running
    Incentivized
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    Imagicle S.p.a.
    Imagicle is a powerful communications tool that guarantees the same user experience on all devices, the office and remotely, working perfectly from any place and device so that we all feel comfortable with the best customer service integrated with solutions that we already use. providing great benefits and development to advance.
    Incentivized
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    Pros
    Centreon
    • Monitor
    • Install
    • Stability
    Incentivized
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    Imagicle S.p.a.
    • Imagicle is a platform that has made it easy for me to start and organize communication through calls with my work team, a perfect online collaboration tool that increases productivity and saves time with wonderful features and functions that fit what we always need.
    • I really like that it allows companies and teams to manage accessibility and call flow in a simple and intuitive way, with 100% call recording and voice analysis. It is a tool that works perfectly adjusting to all kinds of needs.
    Incentivized
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    Cons
    Centreon
    • The install
    • More plugins
    • The alerting
    Incentivized
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    Imagicle S.p.a.
    • Imagicle is a call platform that guarantees transparent and immediate processes when receiving calls, offering immediacy to our clients without wasting their time, it is an excellent tool with features that fit all kinds of needs because Imagicle is for everyone who most What I like is that it is compatible with assistance tools for users with visual disabilities, a fast, simple and safe tool that guarantees great results.
    Incentivized
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    Alternatives Considered
    Centreon
    Centreon does a good job against these products. Of courseCentreon can be free and that is what we used. So it is not quite the same the other products are more polished and support is readily available. But Centreon is still good and if you have some knowledge can work just as well
    Incentivized
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    Imagicle S.p.a.
    Imagicle is wonderful because it allows me to work in a much more productive and collaborative way as well as offer a unique and intelligent service to my clients. I can manage calls online which saves time on travel expenses and money, storage, and recording. It provides excellent functions that help increase productivity and ah great results in unified communications, delivers quality with secure calls is perfect for collaborating online and exceeding customer expectations. In addition to being easy to use, it offers a free trial.
    Incentivized
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    Return on Investment
    Centreon
    • It does monitoring very well
    • Details on issues is good
    • Customization is great.
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    Imagicle S.p.a.
    • At the time of calls, it shows the name, number and photo of the contact, which makes it much easier to identify clients, it is a platform that works visually, safely and quickly, allowing calls to be answered with just one click, controlling each status of colleagues with the opportunity also to place the calls in queue.
    Incentivized
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