Manage calls from Imagicle, an undoubtedly WONDERFUL platform.
April 13, 2022

Manage calls from Imagicle, an undoubtedly WONDERFUL platform.

Macarena Medina | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Imagicle

Imagicle is a platform that offers fast, intelligent and easy communications, managing calls in a professional way, allowing transfer and notification of waiting calls, checking the status of each incoming call, it is a solution that helps a lot when collaborating in real time, increasing productivity and immediacy. in the processes, offering customers excellent service and solutions in record time, improving the management of calls, which saves time and optimizes resources.
  • Imagicle offers features and options for secure and easy-to-use communications, it is a platform that allows us to welcome our customers in the best possible way, reducing the waiting time for calls, it is the solution that simplifies and improves the management of communications through incoming calls and outgoing with safety and speed.
  • Calls are just a click away with answer options, transfer queue management and call recording, a wonderful platform that allows you to keep everything under control, perfect integration with contact directories making them visible wherever they are stored with an active calls panel, contacts, partners and much more.
  • Imagicle is a call platform that guarantees transparent and immediate processes when receiving calls, offering immediacy to our clients without wasting their time, it is an excellent tool with features that fit all kinds of needs because Imagicle is for everyone who most What I like is that it is compatible with assistance tools for users with visual disabilities, a fast, simple and safe tool that guarantees great results.
  • Imagicle helps us in the organization to listen and guide as well as to maintain an order in the calls, it is a wonderful platform that saves our time and allows us to offer an enriching experience to clients without the need to waste time or inconveniences, it is a platform that It allows us to communicate with clients in a pleasant and professional way thanks to its functionalities, it is excellent for interacting with clients in real time, identifying opportunities for improvement, making better decisions, increasing performance and maximizing client satisfaction.
  • At the time of calls, it shows the name, number and photo of the contact, which makes it much easier to identify clients, it is a platform that works visually, safely and quickly, allowing calls to be answered with just one click, controlling each status of colleagues with the opportunity also to place the calls in queue.
Imagicle is a communications platform that works visually because it is colorful and with visually pleasing icons, it is a perfect solution for the relationship with our clients, a tool that reduces future errors and waste of time, offering a simple configuration, flexible and intuitive features, offering what that we need and a little more, the best customer experience is achieved by Imagicle. increase workflow, sales and collaboration in real time without having to move from one place to another.

Do you think Imagicle delivers good value for the price?

Yes

Are you happy with Imagicle's feature set?

Yes

Did Imagicle live up to sales and marketing promises?

Yes

Did implementation of Imagicle go as expected?

Yes

Would you buy Imagicle again?

Yes

Imagicle is a powerful communications tool that guarantees the same user experience on all devices, the office and remotely, working perfectly from any place and device so that we all feel comfortable with the best customer service integrated with solutions that we already use. providing great benefits and development to advance.