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Cerner Practice Management vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cerner Practice Management

    Score5 out of 10
    N/ACerner Practice Management, formerly under the name "PowerWorks"is a software solution that enables users to manage clinic operations across registration, scheduling, patient tracking, patient accounting and reporting through one workflow.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    Cerner Practice ManagementManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cerner Practice ManagementManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    Cerner Practice ManagementManhattan Active Customer Engagement
    Likelihood to Recommend
    5.0
    (3 ratings)
    8.0
    (1 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cerner Practice ManagementManhattan Active Customer Engagement
    Likelihood to Recommend
    Oracle
    Well suited in the clinical setting although a little tedious. Not suited in many other places.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Oracle
    • Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
    • Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
    • EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    Oracle
    • Only seems applicable for small organizations.
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Performance
    Oracle
    Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
    Incentivized
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    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Oracle
    I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Oracle
    No answers on this topic
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
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