Overall Satisfaction with PowerWorks Practice Management
- Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
- Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
- EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
- The interface with the EMR. The two are not connected and you have to toggle between the two screens...very frustrating.
- Sometimes the system can be a tad slow...when running a speed test, it shows our speed is UTD.
I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product.