Certainly vs. Manhattan Active Customer Engagement

Certainly

Manhattan Active Customer Engagement

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Certainly	N/A	N/A	Certainly is a Conversational AI Platform made for ecommerce and customer service. The solution aims to help companies deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors target fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson, and aims to improve how companies…	$650 3 live* bots, All essential features
Manhattan Active Customer Engagement	Score8 out of 10	N/A	A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.	N/A

Pricing

Certainly

Manhattan Active Customer Engagement

Certainly ESSENTIAL: $650.00
3 live* bots, All essential features
BotXO BUSINESS: $1200
6 live* bots, All essential features +
Certainly ENTERPRISE: Quote
10 live* bots, All essential features +

No answers on this topic

Pricing Offerings
Certainly	Manhattan Active Customer Engagement
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

$650 3 live* bots

No setup fee

* “Live bots” means bots in production on your website, in your app, on Social Media, etc. Additional live bots are available on Enterprise. On all plans, you can build as many bots as you want inside the Certainly Platform.

—

Best Alternatives
	Certainly	Manhattan Active Customer Engagement
Small Businesses	ZoomInfo Chat Score7.9 out of 10	Simplify360 Score7.8 out of 10
Medium-sized Companies	SAP Conversational AI (discontinued) Score6.8 out of 10	Customer.io Score9.1 out of 10
Enterprises	AWS Chatbot Score8.4 out of 10	SAP Service Cloud Score8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Certainly	Manhattan Active Customer Engagement
Likelihood to Recommend	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	Certainly	Manhattan Active Customer Engagement
Likelihood to Recommend	Certainly No answers on this topic	Manhattan Associates The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function. Incentivized Verified User Read full review
Pros	Certainly No answers on this topic	Manhattan Associates Permanently Adaptive. Seamlessly Integrated. Greater Visibility. Incentivized Verified User Read full review
Cons	Certainly No answers on this topic	Manhattan Associates User Interface. Data Security. API's Incentivized Verified User Read full review
Alternatives Considered	Certainly No answers on this topic	Manhattan Associates Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers. Incentivized Verified User Read full review
Return on Investment	Certainly No answers on this topic	Manhattan Associates Implementation of the whole supply chain and fulfilment. Better Data Management. Effective use of configurations. Incentivized Verified User Read full review
ScreenShots	Certainly Screenshots

Certainly vs. Manhattan Active Customer Engagement

Certainly

Manhattan Active Customer Engagement

Add Product

Recommended Comparisons

Certainly Screenshots