CGM Medisoft vs. Kareo Engage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CGM Medisoft
Score 8.0 out of 10
N/A
CGM Medisoft is a practice management solution that helps users serve patients with personalized, compassionate care while keeping up a modern, successful practice. CGM MEDISOFT EHR offers an EHR designed to complement and simplify workflows. CGM MEDISOFT PM combines revenue cycle management to provide an all-in-one practice management bundle.N/A
Kareo Engage
Score 7.7 out of 10
N/A
Kareo Engage (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers. The solution provides doctor websites, search engine marketing and reputation management, online scheduling, appointment reminders, patient recall/re-care marketing, and mobile secure messaging.
$0
Pricing
CGM MedisoftKareo Engage
Editions & Modules
No answers on this topic
Cub
$0
Professional
$300
Managed Services
$500
Offerings
Pricing Offerings
CGM MedisoftKareo Engage
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CGM MedisoftKareo Engage
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
CGM MedisoftKareo Engage
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 7.0 out of 10

No answers on this topic

Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10

No answers on this topic

Enterprises
Epic
Epic
Score 8.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CGM MedisoftKareo Engage
Likelihood to Recommend
7.0
(3 ratings)
7.0
(1 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
CGM MedisoftKareo Engage
Likelihood to Recommend
eMDs
For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.
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Tebra Technologies, Inc (Kareo + PatientPop)
The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
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Pros
eMDs
  • Medisoft is relatively easy to use.
  • There are a lot of customizable features.
  • Training users on the product is not a long process because it is intuitive.
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Tebra Technologies, Inc (Kareo + PatientPop)
  • Patient communications: being able to send patients text messages has been a great benefit.
  • Kareo sends out appointment reminders for us which saves our employees time.
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Cons
eMDs
  • Medisoft is hard to teach to new employees.
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Tebra Technologies, Inc (Kareo + PatientPop)
  • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
  • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
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Support Rating
eMDs
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
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Alternatives Considered
eMDs
I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.
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Tebra Technologies, Inc (Kareo + PatientPop)
We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
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Return on Investment
eMDs
  • Medisoft is a good product, but I feel the cost of assurance is too high.
  • With all the different components each being billed separately adds up quickly.
  • Keeping patient charts/bills up to date is pretty easy.
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Tebra Technologies, Inc (Kareo + PatientPop)
  • We have not been using it long enough to know an answer to this.
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ScreenShots