TrustRadius: an HG Insights company

Chargebacks911 vs. Quadient Accounts Receivable

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargebacks911

    N/AN/AChargebacks911 is a chargeback management solution that specializes in helping online businesses prevent chargebacks, minimize loss, mitigate risk, recover lost revenue, and enhance the customer experience.N/A

    Quadient Accounts Receivable

    Score8.7 out of 10
    N/AQuadient Accounts Receivable, formerly YayPay but acquired by Quadient in 2020, is presented as a complete accounts receivable management platform that gives user's teams more time, more insight, and more control.N/A
    Pricing
    Chargebacks911Quadient Accounts Receivable
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chargebacks911Quadient Accounts Receivable
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Chargebacks911Quadient Accounts Receivable
    Accounts Receivable
    Comparison of Accounts Receivable features of Chargebacks911 and Quadient Accounts Receivable
    Feature
    Chargebacks911
    -
    Ratings
    Quadient Accounts Receivable
    7.5
    2 Ratings
    10% below category average
    Invoice Control00 Ratings9.02 Ratings
    Payment Tracking00 Ratings7.92 Ratings
    Credit Management00 Ratings5.12 Ratings
    Aging Reports00 Ratings9.01 Ratings
    Customer Statements00 Ratings8.12 Ratings
    Automatic Reminders00 Ratings8.01 Ratings
    Payment Reconciliation00 Ratings7.42 Ratings
    Dispute Resolution00 Ratings5.01 Ratings
    Financial Reports00 Ratings8.01 Ratings
    Integration with Accounting Systems:00 Ratings7.52 Ratings
    User Ratings
    Chargebacks911Quadient Accounts Receivable
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (3 ratings)
    User Testimonials
    Chargebacks911Quadient Accounts Receivable
    Likelihood to Recommend
    Chargebacks911
    No answers on this topic
    Quadient
    Great for automating dunning letters and standard customer communications. Great for dashboards for the collections teams. Easy to manage reporting that syncs with our in-house ERP, NetSuite. Senior management can review the dashboard to monitor overall performance. Can be hard to maintain a separate login for another ERP system.
    Incentivized
    Read full review
    Pros
    Chargebacks911
    No answers on this topic
    Quadient
    • Self serve and easy access to customer documents
    • provides a full audit of all collection notes for any invoice in a single repository of data
    • Allows your collection team to become more proactive on issues than reactive - the automated services Quadient offers remove a lot of the manual human tasks
    Read full review
    Cons
    Chargebacks911
    No answers on this topic
    Quadient
    • Being able to tell clients which invoices were applied to for payment application
    • More analytical tools
    Incentivized
    Read full review
    Likelihood to Renew
    Chargebacks911
    No answers on this topic
    Quadient
    Yay Pay has saved a lot of time. Integrates the billing and invoicing departments and is helpful to the revenue team to track customers and timing of payments. The AR and billing teams can share information with others and allows sharing of information that previously was hard to manage. Yay Pay integrates very well with Net Suite
    Incentivized
    Read full review
    Usability
    Chargebacks911
    No answers on this topic
    Quadient
    I love the usability, the way the information is divided is very well though out and it flows nicely. The only thing I would point out is that sometimes the search engine show no results and when I know that cannot be correct, I refresh the page and the information shows up. It would be nice if if the connection is not good or the website is not sure if the information is correct, it would tell me, not say it is not there
    Incentivized
    Read full review
    Alternatives Considered
    Chargebacks911
    No answers on this topic
    Quadient
    Very similar to Tesorio - more cost effective but less savvy in forecasting piece. Quadient customer service is A+. Much more functional workflow capability than NetSuite
    Read full review
    Return on Investment
    Chargebacks911
    No answers on this topic
    Quadient
    • Decrease in our DSO which was relatively high before
    • Ease of use by our customers to gather statements or invoices
    • Ease of use platform for all employees
    Incentivized
    Read full review
    ScreenShots

    Chargebacks911 Screenshots

    Screenshot of Chargebacks911 - Client Portal- Case BuilderScreenshot of Chargebacks911 - ClientPortal - ChargebacksScreenshot of Chargebacks911 - Client Portal - Reporting

    Quadient Accounts Receivable Screenshots

    Screenshot of a dashboard showing where cash can be allocated back to the ERP automatically - whether remittance data is included or not - allowing for increased accuracy, higher productivity, and reduced risk of manual errors.Screenshot of an example customizable resolution and escalation workflow.Screenshot of an example custom report. These combine AR data with machine learning to predict cash flow, build credit score cards and assess payor behavior. Advanced reporting and machine learning capabilities can enable B2B finance teams to make better business decisions.Screenshot of the advanced credit module used to mitigate credit risk while driving more reliable sales for B2B finance teams.Screenshot of an example configurable, and automated, collection workflow.Screenshot of the multi-channel and multi-format invoice delivery feature that enables users contact customers, in their preferred format, for a better payment experience.