Name: What is a Chargeback?
Uploaded: 2024-06-11T04:00:35.000Z
Duration: 2 min 48 s
Description: What is a chargeback? This video breaks it down.

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User-friendly Interface: Reviewers have consistently praised Chargebacks911 for its user-friendly interface. This feature has been mentioned by multiple users who appreciate the ease and functionality of the software, which makes it simple to navigate and locate things. 

Helpful Support Team: Many reviewers have appreciated how prompt and helpful the support team at Chargebacks911 is. Users have commented on quick response times and an overall positive experience with customer service.

Effective Risk Mitigation: Multiple reviewers have expressed their satisfaction with Chargebacks911's ability to help manage, track, and avoid chargebacks in their business. Users who have high-risk merchant accounts find this especially important as they need a reliable system to minimize disputes with customers.

Few Negative Aspects Found in Reviews of Chargebacks911

Access to Information: Some reviewers have wished for more access to case information as they feel that it would be helpful to have more details available directly, without having to rely on their representative.

ACH Offerings: A few users have expressed a desire for more offerings related to ACH chargebacks. However, they also understand that this is not entirely within the control of Chargebacks911 and may be a banking industry and payment problem.

Laggy Software: Some reviewers have mentioned that the software can sometimes lag, causing inconvenience.

Chargebacks911 is a chargeback management solution that specializes in helping online businesses prevent chargebacks, minimize loss, mitigate risk, recover lost revenue, and enhance the customer experience.

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There is More to Chargebacks than Meets the Eye: Chargebacks911

Monica Eaton-Cardone, COO, Co-Founder of Chargebacks911 explains to TravelMole the many facets related to credit card charge backs and their significance.

At the Airline Travel Payment Summit
Barcelona, Spain
April 2016

What is a chargeback? This video breaks it down.

What is a Chargeback?

A chargeback lets you dispute a transaction when you are the victim of fraud or abuse.  This protection means we can shop online with confidence. So, how does a chargeback work? 

Let’s say you find a charge you didn’t authorize on your statement. You can call the bank that issued your card and dispute it. In most cases, the bank will immediately credit your account for the amount of the transaction while they “investigate” your claim. The issuing bank will then initiate a chargeback, meaning they claw back the disputed funds from the seller's acquiring bank.

Chargebacks work pretty well in very clear-cut cases, like when a criminal uses a credit card without authorization. Unfortunately, cardholders can also abuse the process and file illegitimate chargebacks.

If you would like to learn more about friendly fraud or are an online seller who is struggling with illegitimate disputes, visit our website today: https://chargebacks911.com/chargebacks/

Subscribe to our channel: https://www.youtube.com/c/Chargebacks911com

https://x.com/Chargebacks911
https://www.linkedin.com/company/chargebacks911

#Chargebacks #FriendlyFraud #ChargebackManagement #ChargebacksExplained

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What is Chargebacks911?