What users are saying about
1 Rating
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Score 4 out of 100
1 Rating
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Score 7 out of 100

Attribute Ratings

  • Digital Alumni (discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.0

CharityEngine

40%
1 Rating
7.0

Digital Alumni (discontinued)

70%
1 Rating

Usability

4.0

CharityEngine

40%
1 Rating

Digital Alumni (discontinued)

N/A
0 Ratings

Likelihood to Recommend

CharityEngine

CharityEngine has the POTENTIAL to be a good CRM, but both unresponsiveness to the more complex problems go unresolved for months at a time. Employee turnover is huge, which is likely because upper management is doing nothing to solve the internal problems. I would NOT recommend this CRM at this point. While CharityEngine does allow reasonably robust storage and querying of data if you plan to send emails through your CRM, look elsewhere. CharityEngine's framework is clunky and counter-intuitive, in addition to frequently just not working at all.
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Digital Strategy Technologies

For updating tone's skills and finding out the current jobs on the market.
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Pros

CharityEngine

  • Allows users to create unique queries to generate targeted data.
  • Allows the entry of addresses from all around the world, not just US addresses.
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Digital Strategy Technologies

  • Way of connecting people
  • Way that it restricts access to user records
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Cons

CharityEngine

No answers on this topic

Digital Strategy Technologies

  • It's definitely the UI
  • Can add lot of other features, where they can get in touch with them using their own chat application, for instance.
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Pricing Details

CharityEngine

Starting Price

Editions & Modules

CharityEngine editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    All plans include unlimited system users, unlimited online forms, and unlimited ticket support. For more information, see our website.

    Digital Alumni (discontinued)

    Starting Price

    Editions & Modules

    Digital Alumni (discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required $200

      Additional Details

      Usability

      CharityEngine

      There are a lot of frustrating things about the general usage of CharityEngine. It syncs with a nine-digit zip code database, but doesn't automatically populate exportable fields with this data - it must be manually requested for each record. Buttons that allow a user to quickly move to a specific area of the data in a customer record frequently stop working after updates; are found by users and reported, and then take a month or longer to be fixed. A clunky and counter-intuitive "creative" database frequently fails completely and is always slow.
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      Digital Strategy Technologies

      No answers on this topic

      Alternatives Considered

      CharityEngine

      No answers on this topic

      Digital Strategy Technologies

      Provide a much interactive and well designed and clear UI
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      Return on Investment

      CharityEngine

      • CharityEngine has allowed our organization to grow in the past few years, but it has not kept up with industry trends and avoids making changes and updates requested by users.
      • Our overall business objectives cannot be met with CharityEngine alone. We must export data and use other applications to generate the data we need.
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      Digital Strategy Technologies

      • The UI is not really improved, which has a huge scope for improvement
      • Wish there is a in-built chat or some sort of mechanism to communicate with the alumni
      • Great algorithm that's running behind though
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      Screenshots

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