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CharityTracker vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CharityTracker

    Score4.6 out of 10
    Small Businesses (1-50 employees)
    CharityTracker is a CRM solution for organizations that helps users to measure real-world impact, not just data, by generating meaningful data and collaborative partnerships that can solve complex community challenges. As a HIPAA-compliant database, CharityTracker states they serve 20,000+ users worldwide through transformational processes that support comprehensive,…

    $20

    per month per user

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    CharityTrackerManhattan Active Customer Engagement
    Editions & Modules
    Basic
    $20
    per month per user
    Plus
    $40
    per month per user
    Pro
    $60
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    CharityTrackerManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor five or more (5+) users, a volume discount is available based upon the following tiers (requirement to take advantage of this option is there must be one (1) funder and at least one (1) year commitment):—
    More Pricing Information
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    CharityTrackerManhattan Active Customer Engagement
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    Score8.5 out of 10
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    Score7.8 out of 10
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    Score8.4 out of 10
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    Score9.1 out of 10
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    Score5 out of 10
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    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CharityTrackerManhattan Active Customer Engagement
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    CharityTrackerManhattan Active Customer Engagement
    Likelihood to Recommend
    Simon Solutions Inc.,
    Great for non for profits, social services programs. As well as for people who need user friendly databases
    Read full review
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Simon Solutions Inc.,
    • user friendly for administrators and users in the system
    • ability to personalize/ tailor it to your needs
    • helps you actually provide better services
    • great features like ability to print out community membership cards
    • easy upload of documents
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Simon Solutions Inc.,
    No answers on this topic
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Alternatives Considered
    Simon Solutions Inc.,
    No answers on this topic
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    Simon Solutions Inc.,
    No answers on this topic
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots

    CharityTracker Screenshots

    Screenshot of View of Case File within CharityTracker - Easy-to-navigate tabs on the right-side of the screen.Screenshot of Client IDs + Barcode Scanning for faster data entry - Shortens the line; reduces duplication of efforts.Screenshot of Measures Outcomes by setting goals with due dates and follow-ups.Screenshot of Reports to show impact and prove the nonprofit's mission.Screenshot of Rporting options - Several "canned" report types or export to CSV format.