Chat Breezes vs. DigitalGenius

DigitalGenius

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Chat Breezes	Score 10.0 out of 10	N/A	Streamlines social media conversations in a single, unified inbox. Main Features: Smart Inbox: Manages all social media DMs, comments, posts, reposts, and mentions in a unified social inbox. Message Thread: Shows chat history in a thread to keep conversations organized and easy to track. Auto Tagging: Labels incoming messages automatically by selected keywords to categorize and prioritize. Search all messages: Quick…	N/A
DigitalGenius	Score 0.0 out of 10	Enterprise companies (1,001+ employees)	According to the vendor, DigitalGenius is the AI platform that puts contact centers on autopilot by understanding conversations, automating repetitive processes and delighting customers. The platform is powered by deep learning that understands customers’ objectives, then drives automated resolutions through APIs that connect seamlessly to companies’ own backend systems. The company was founded in 2013 and has raised over $26 million since its inception. It has offices in both London…	N/A

Pricing

Chat Breezes

DigitalGenius

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Chat Breezes	DigitalGenius
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

We charge on a usage basis, so companies only pay based on how much DigitalGenius is able to automate for them. Whether it’s a flow for a single repetitive ticket or a suite of services, DigitalGenius works closely with our customers to ensure that they’re paying for solutions that align with their KPIs. Generally pricing is tied to the level of automation and the number of tickets that are resolved either partially or in full by our AI platform, and to reductions in AHT and increases in CSAT.

More Pricing Information

Best Alternatives
	Chat Breezes	DigitalGenius
Small Businesses	Simplify360 Score 7.8 out of 10	Simplify360 Score 7.8 out of 10
Medium-sized Companies	Emplifi Social Marketing Cloud Score 8.9 out of 10	Emplifi Social Marketing Cloud Score 8.9 out of 10
Enterprises	Emplifi Social Marketing Cloud Score 8.9 out of 10	Emplifi Social Marketing Cloud Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Chat Breezes	DigitalGenius
Likelihood to Recommend	10.0 (1 ratings)	- (0 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)
Support Rating	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Chat Breezes	DigitalGenius
Likelihood to Recommend	Chat Breezes Limited When someone needs to manage different social media accounts, I think Chat Breezes can be a good tool. It can help users to keep track of everything that goes on in social media and respond to customers quickly and efficiently. With this software, users will never miss a message again. TZ Tiffany Zhu Consultant Read full review	DigitalGenius No answers on this topic
Usability	Chat Breezes Limited It is user friendly. TZ Tiffany Zhu Consultant Read full review	DigitalGenius No answers on this topic
Support Rating	Chat Breezes Limited The support people can help me to slove my problems very quickly TZ Tiffany Zhu Consultant Read full review	DigitalGenius No answers on this topic
ScreenShots	Chat Breezes Screenshots	DigitalGenius Screenshots