TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chezuba

    Score10 out of 10
    N/AChezuba is SaaS platform enabling corporations to build, execute and measure employee volunteering and employee giving programs.

    $0.99

    per month per user

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    ChezubaManhattan Active Customer Engagement
    Editions & Modules
    Pro
    $0.99
    per month per employee
    Business
    $1.99
    per month per employee
    Enterprise
    custom pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    ChezubaManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChezubaManhattan Active Customer Engagement
    Considered Both Products
    Chezuba
    No answer on this topic
    Manhattan Associates
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Best Alternatives
    ChezubaManhattan Active Customer Engagement
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    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
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    Customer.io
    Score9.1 out of 10
    Enterprises
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    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChezubaManhattan Active Customer Engagement
    Likelihood to Recommend
    10.0
    (7 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChezubaManhattan Active Customer Engagement
    Likelihood to Recommend
    Chezuba
    When work becomes too monotonous or in case someone is looking to divert from their regular work, taking up a project where one can volunteer with a skill they haven’t used in a while can be just the thing they need to take a break and approach their work with a new perspective. This is very refreshing indeed
    Read full review
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Pros
    Chezuba
    • They personalize volunteering experiences based on employee's skills and interests. I literally could volunteer when I want and in the way I want, making the whole Corporate volunteering program more participating
    • Their customer support is top notch too
    Read full review
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    Chezuba
    • Their presence in Australia is relatively less compared to other regions
    • We hope this can integrate with more HRMS tools in the future
    • Grants module is still in nascent stages
    Read full review
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Likelihood to Renew
    Chezuba
    Great product and amazing customer service - we not just get the job done but they excel at what they do - no need for us to change at all
    Read full review
    Manhattan Associates
    No answers on this topic
    Usability
    Chezuba
    They built it keeping all users including non tech savvy guys in mind, no complains at all. Besides, their product is very customizable so makes our job even easier
    Read full review
    Manhattan Associates
    No answers on this topic
    Support Rating
    Chezuba
    They respond within a few hours and resolve any issues within 24 hours, they are super sweet!
    Read full review
    Manhattan Associates
    No answers on this topic
    Implementation Rating
    Chezuba
    it was really smooth, no comments
    Read full review
    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Chezuba
    • Very customer-obsessed: Their team just wants you to succeed, love them!
    • Reasonable pricing: They ensured that we didn't have to break our bank to implement this, some of the competitors are extremely expensive
    • High quality product: After evaluating a few products for several months, I can say with conviction that Chezuba is the best product in the space
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    Chezuba
    • A chance to use my skills and expertise for the good of the community.
    • Ability to engage our global workforce in volunteering, which previously felt impossible
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots

    Chezuba Screenshots

    Screenshot of interactive dashboards to access company's volunteering and giving dataScreenshot of personalized volunteering opportunities with NonProfits in 100+ countriesScreenshot of a hyper-personalized welcome page to each employee through AI