Chezuba is hands down the best product in the corporate philanthropy space!
March 09, 2023

Chezuba is hands down the best product in the corporate philanthropy space!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chezuba

We were looking for ways in which we could help employees by giving them a break from their regular jobs and having them work on something that would excite them. Through the diverse volunteering projects offered by Chezuba, we were able to excite employees to participate as this was a good break from monotony.

Pros

  • Diverse opportunities to choose from
  • Excellent customer service
  • Types of volunteering - from short term to long term, onsite to online, individual to team based

Cons

  • Their presence in Australia is relatively less compared to other regions
  • We hope this can integrate with more HRMS tools in the future
  • Grants module is still in nascent stages
  • Diverse volunteering projects
  • Gamified challenges
  • Dashboards to communicate impact
  • Impactful employee engagement
  • High degree of participation
  • Strong employee satisfaction
  • Very customer-obsessed: Their team just wants you to succeed, love them!
  • Reasonable pricing: They ensured that we didn't have to break our bank to implement this, some of the competitors are extremely expensive
  • High quality product: After evaluating a few products for several months, I can say with conviction that Chezuba is the best product in the space

Do you think Chezuba delivers good value for the price?

Yes

Are you happy with Chezuba's feature set?

Yes

Did Chezuba live up to sales and marketing promises?

Yes

Did implementation of Chezuba go as expected?

Yes

Would you buy Chezuba again?

Yes

When work becomes too monotonous or in case someone is looking to divert from their regular work, taking up a project where one can volunteer with a skill they haven’t used in a while can be just the thing they need to take a break and approach their work with a new perspective. This is very refreshing indeed

Using Chezuba

1600 - 
  • Marketing
  • Information Technology
  • Operations
3 - 
HR
Communications
  • Employee Volunteering
  • Employee Engagement
  • Corporate Social Responsibility
  • Increase employee satisfaction and reduce churn
  • Grants and corporate matching donations
Great product and amazing customer service - we not just get the job done but they excel at what they do - no need for us to change at all

Evaluating Chezuba and Competitors

Yes - Benevity - it was super expensive and wasnt customizable
  • Price
  • Product Features
  • Product Usability
Customizations
If our requirements change and Chezuba cannot offer those features or arent ready to build them for us, we will look out for alternatives again

Chezuba Implementation

it was really smooth, no comments
Change management was a small part of the implementation and was well-handled

Chezuba Support

They respond within a few hours and resolve any issues within 24 hours, they are super sweet!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
It was included in our subscription, we didnt have to pay extra
Yes - They responded in less than an hour and resolved it within 24 hours, and yes, to our satisfaction
We had employees request for a volunteering initiative in the USA region and we needed it to happen the same week. Their support team ensured they created a relevant activity so all our employees could take part, we never expected it to happen as it was a last minute decision we decided to conduct a mental health awareness related event but Chezuba team pulled it off in such a time span!

Using Chezuba

They built it keeping all users including non tech savvy guys in mind, no complains at all. Besides, their product is very customizable so makes our job even easier
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
Yes - Like normally as desktop - no major difference as such

Comments

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