TrustRadius

Cisco Communications Outsourcing vs. ServiceForge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Communications Outsourcing
Score 8.7 out of 10
N/A
Cisco offers communications outsourcing.N/A
ServiceForge
Score 0.0 out of 10
N/A
ServiceForge is built for all types of commercial and residential contractors, offering industry-experienced receptionists to handle calls, qualify leads, schedule appointments, and manage live chat, 24/7. This gives businesses extra capacity so when customers reach out, they make contact with a real person when they call. When contact is made, information is sent directly to the app, by email and SMS, and straight into an associated job management software, so opportunities are…N/A
Pricing
Cisco Communications OutsourcingServiceForge
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Communications OutsourcingServiceForge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cisco Communications OutsourcingServiceForge
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
Cisco Communications OutsourcingServiceForge
Likelihood to Recommend
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Cisco Communications OutsourcingServiceForge
Likelihood to Recommend
Cisco
Cisco Communications Outsourcing boosts communications, where it allows instant texting, audio calls, among others. Besides, Cisco Communications applies the telephony technology, which is cheap and convenient to all persons in any corner of the world. The tool is reliable in conducting surveys, methods that brings more market understanding to the world.
Allan Mark | TrustRadius Reviewer
Allan Mark
Digital Marketing Manager
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ServiceForge
No answers on this topic
Pros
Cisco
  • Setting up IVRs
  • Making sure equipment is working properly
  • Training key employees on the systems
Verified User
Anonymous
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ServiceForge
No answers on this topic
Cons
Cisco
  • VoIP integration
  • Multi-language compatibility
  • Device upgrades
Verified User
Anonymous
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ServiceForge
No answers on this topic
Alternatives Considered
Cisco
Cisco has excellent scalability and has a very wide range of configuration options cost-effective for certain situations, flexible and adaptable to the needs of a growing company.
Verified User
Anonymous
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ServiceForge
No answers on this topic
Return on Investment
Cisco
  • Ability to increase outbound calls per day
  • Reduction in missed calls
  • Greater call-handling efficiency
Verified User
Anonymous
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ServiceForge
No answers on this topic
ScreenShots

ServiceForge Screenshots

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