Cisco Meeting Server vs. Watchitoo StreamingPro

Cisco meeting Server can be used to host meeting for a small group 2 people and also can host meeting for hundreds of people. Even if the scalability increases no compromise in the call and consistent performance can be observed. The video quality is clear and there is no noticeable latency between audio and video. The recording feature is well placed and it helps a lot in rectifying and processing the important points that might have been left out during the meeting.

Incentivized

I think Watchitoo is a product that is great for many different use-cases for internal programming, one-on-one teaching, e-learning, live web chats, town halls, etc. The company is also very innovative in that updates are constantly being made to the platform and I've seen feedback immediately reflected in a new feature or button.

• Integrates well with other devices
• More than 1 person can be on video call with minimal lag
• Quiet cost effective for a company with many employees

Incentivized

• Simplicity of interface and basic features to get non-technical speakers to enable camera/adjust microphone and preview their feed.
• Complexity of potential programming and special settings that can yield a rather high production quality using external camera, studio switchboards, and any other fancy bells and whistles you want to integrate from other media/communication equipment.
• Customer service was always on point with their responses to technical questions and exhibited great diligence when assisting live programs. They were good about being open about other customer experiences and troubleshooting methods learned from others using the platform.

• Allowing more user interaction rather than just video and audio.
• Split screen option to share content and view faces from those on the meeting.

Incentivized

• The lower bandwidth environments often had trouble participating in Watchitoo StreamingPro so a custom "low bandwidh" theme was created. I feel like Watchitoo could offer more to more people if they catered to those with lower internet speeds and slower computers, or shoddy mobile service.
• The external media search functionality is great and can add a lot to a program, but it could be more user-friendly and a bit more configurable. I like to narrow my searches for specific content, colors, file types, shapes, sizes, formats, etc. Watchitoo peaked into the Internet, but I often had to search, find, download, save, upload instead of pulling directly into the program. NOTE: I am typically more particular in my media searches than others.
• Lastly, I'd say combining a ZUI (zoom user interface) would be a potentially interesting feature to add to Watchitoo. The idea in my mind is a multi-point feed show where folks are in relation to one another in the world. Somewhat how Google Earth toggles between points, but also like how Prezi presentation can have content spread out over a larger map area.

because we're satisfied of the product

Incentivized

very easy to use and quick to learn

Incentivized

I never used Support

Incentivized

Apart from Cisco Meeting Server, only Poly offers full fledged on-premise meeting server. Their solution is called Polycom RealPresence
Collaboration Server. But there solutions are mostly outdated. Even though they have recently changes to subscription via Poly Clarity but servers are still very old. Whereas Cisco Meeting Server was recently updated and integrates well with WebEx and Cisco's other products.

Incentivized

Adobe Connect is a tried, true and trusted platform given the Adobe name is widely recognized everywhere. Watchitoo offers a bit more of a start-up feel and are often much more responsive in term of customer service. Account managers were open to multiple modes of communication and constantly making themselves available, even to support ad hoc programs. Larger platforms would re-assign new account liaisons and technical support staff. Knowledge Management with respect to our use of the platform and previous troubles/lessons learned was much more fluid with Watchitoo

• More meetings came in, but in more efficient way
• More features are available in our meetings
• More connections to the colleagues through Cisco Meeting Server

Incentivized

• Better customer service; it improved production quality and allow for a custom look-and-feel that was missing from other platforms in use.
• Enabled more participation; through the mobile features and easy connection procedure, users felt empowered using a simple program whereas other platforms were requiring special technician help.